Sales Manager

Steven D. Walker

S***** County Road K ( Fall Creek, WI 54742 ( 715-***-**** (

*******.****@*****.***

Sales / Sales Management Qualifications

A versatile, highly motivated professional with over 20 years of experience

providing sales, marketing, and business development leadership-including a

strong background in the government/public sector. Brings a broad scope of

knowledge, including various product categories and industries; the ability

to work with all levels of an organization; a very high aptitude for

closing deals, overcoming diverse challenges, and resolving

conflicts/issues in order to drive business and organizational growth.

Adept at delivering quality products and services with a high degree of

customer retention and satisfaction; building and developing strong client

relationships; and achieving and exceeding both customer expectations and

organizational goals. A goal-focused leader who continually strives to

succeed with core competencies in:

Sales & Marketing ( Start-Up Operations ( Territory Development ( Network

Development ( Event Planning (

Total Quality Management ( Client Relations ( Training & Development (

Account Retention ( Conflict Resolution

Professional Synopsis

Select Highlights:

. Appointed to principal at Short, Elliott, Hendrickson (SEH). Led the

firms marketing efforts to become one of the most recognized brands in

the market. SEH grew from 85 to almost 900 total employees, with

assigned region growing from 25 to nearly 200. Grew regional revenues

from $1 million to over $24 million annually.

. Successfully brought in 35 new transportation projects during first

year at SEH (versus 8 projects during the previous six years before

hire). In subsequent years, grew the organization's resume to include

over 900 Wisconsin projects-becoming the #1 ranked transportation design

firm in the state.

. Personally obtained 19 new major municipal clients, generating tens

of millions of dollars in new revenue.

. Recognized as the top sales person in first year and held the title

for four subsequent years until promotion to a manager role (oversaw 27

sales people and hiring/training activities). Developed an automotive

option package ordering system that was adopted by the regional dealer

group and later emulated by General Motors.

. Consistently sold 15 to 25 vehicles per month (average: less than

10), while retaining high profit margins. As a manager, grew sales from

approx. 200 units per month to over 300 per month.

Key Responsibilities:

. Oversaw all aspects of client relationship management, business

development, and marketing within assigned region. Prepared and conducted

project interviews, planned and hosted conferences, and managed the

marketing activities and training of professional staff.

. Performed market research and analysis, created business and

marketing plans, and oversaw corporate communications efforts within

assigned region.

. Was initially hired to start up the transportation service area of

SEH in Wisconsin and tasked with growing the municipal service area.

Hired and trained numerous personnel that went on to become leaders in

their fields. Ensured client issues and conflicts were resolved and as a

result retained many key clients.

. Led the start-up marketing of 17 new service areas, including

Municipal, Transportation, Structural, Potable Water, Wastewater,

Hazardous Materials (handling and mitigation), Airport Design, Water

Resources, Environmental, and Alternative Energy.

Career History

Business Development Manager, SRF Consulting Group ( Minneapolis, MN

2008-2010

Business Development Manager, Short, Elliott, Hendrickson, Inc. (SEH) (

Minneapolis, MN 1989-2008

Sales/Sales Manager, Lee Marquart Chevrolet ( Eau Claire, WI.

1984-1989

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