Sales Project

ELIZABETH BIGELOW

**** ********** **** ( Weston, Wisconsin 54476

651-***-**** ( ***********.*******@*****.***

VICE PRESIDENT OF SALES ( PROJECT MANAGEMENT ( SOFTWARE DEMONSTRATION

"Results-centered" sales and marketing professional with +10 years

expanding top dollar accounts in IT products/services, consumer products

and telecommunications for industry leaders GovDelivery, Epicor and Radio

Shack. Offering a unique background in sales and marketing, with expertise

in developing territories and optimizing sales operations. Skilled in

management, data analysis and proactive resolutions that drive market

share. Reputation for cultivating profitable relationships, a passion for

success and surpassing business goals.

New Business Development ( Account Expansion ( Client Relations ( Lead

Generation ( Strategic Growth

Market Penetration ( Compliance ( Consultation ( Operations Enhancement (

Project Management

Territory Management ( Product Launch/Marketing ( Team Training (

Specialized Product Technology ( Retention Plans( Post-Sales Support (

Sales Forecasting ( Data Analysis ( Targeted Sales ( Risk Mitigation

Budgeting ( Vendor Relations ( Win-Win Negotiations ( Productivity Increase

( Multimedia Advertising

PROFESSIONAL EXPERIENCE

GOVDELIVERY, St Paul, Minnesota ( 2/2007-7/2010

Number 1 Email sender on behalf of the US Government

Vice President of Sales/ Regional E-Government Advisor

Spearhead entire sales operations in one half of the states in the US. Meet

with directors, Executive Vice Presidents and regional teams per week to

maintain compliance with current and upcoming marketing campaigns, analyze

profitability performance, sales goals and work together to create a

strategic plan. Draft local promotions to reduce competition and garner

additional territory. Oversee Inside Sales Team, providing guidance and

sales assistance. Championed local user group development including

training administrators, and broadening prospect reach.

Notable Accomplishments

. Number 1 Salesperson 2 years in a row

. Led the "Transit Economic Stimulus Package" implementation nationwide,

now utilized for training, marketing and advertising to Transit

Authorities.

. Developed 3rd party vendor relations with top tier firms including PBS&J,

Granicus, NSI and Bay Area MC2 to provide specialized products and

services.

CINGULAR WIRELESS, Bloomington, Minnesota ( 5/2006-1/2007

2nd largest Wireless dealer in Minnesota area with 500 employees in 14

locations plus Radio Shacks and Sam's Clubs.

Director of Retail Operations

Recruited to author and implement a "results-centered" operations and

training manual and create a 1 year strategic plan. Supervised 14 managers

within store, inventory, HR, training and personnel, repair and executive

verticals. Administered sales analysis, reviewing performance of

departments/individuals.

Cont...

ELIZABETH BIGELOW ( Page 2 ( ***********.*******@*****.***

Director of Retail Operations contd:

Leveraged past sales success to advise and offer feedback in increasing

productivity, profitability and cost cutting. Worked with district managers

to set goals and develop local sales personnel. Built relationships with

key vendors. Worked with Vice President to improve data sharing across

departments allowing greater accuracy in P&L statements.

Notable Accomplishments

. Aided in 42% increase in 1 quarter profit via design of store-level P&L

statements, allowing individual managers to better control expenses.

. Reduced payroll 12% while maintaining service quality and improving

customer satisfaction.

. Built a website allowing employees to anonymously submit feedback,

greatly improving store accountability.

. Improved morale by creating a point system rewards website for staff.

. Propelled upgrades to improve workflow, accountability, budgeting and

overall vision.

. Initiated an automatic replenishment inventory system for each store to

slash stocking issues.

. Slashed staff turnover 43% < 90 days by launching an improved pay

structure.

. Re-engineered pay structure based on quota attainment, inventory,

knowledge/skills, and tenure.

. Collaborated with HR, focusing on more high quality sales professionals

resulting in 40% increase in sales <12 months.

EPICOR SOFTWARE, Minneapolis, MN ( 2004-2006

Midsized Enterprise Research Planning Software Company, catering to

manufacturing industry

Inside Sales

Met with diverse range of private enterprise, corporate and government

clientele to promote products and services offered. Worked with customers

in project review, timeline and finance establishment. Drafted potential

lifecycle and chaired presentation of data to finance executives to

calculate cost to profit ratio. Brought "outside the box" thinking to the

corporate structure, utilizing in depth financial analysis prior to taking

on any project, garnering wide consensus and project feedback from

personnel and increased communications with upper level management.

Notable Accomplishments

. Launched the internship program to cut costs while building client base,

capturing 2 of the largest projects ever.

. Assisted in capturing a major account with Delphi manufacturing due to a

key contact.

. Re-structured marketing operations from referral-based to a more

aggressive approach to capture project leads.

. Supervised SPIN selling training for all Business Development Staff,

implementing Boot camp program.

Cont...

ELIZABETH BIGELOW ( Page 3 ( ***********.*******@*****.***

RADIOSHACK, St Louis Park, Minnesota ( 2000-2003

National Consumer electronics retailer with +6K stores. Annual revenue $5B.

Assistant Manager

Created and implemented local product-specific promotions. Worked with

Regional Director to use territory as a test market for new product

launches. Partnered with Cingular Wireless in additional staff training,

sharing of resources and general support. Led specialized training courses

for potential management positions.

Notable Accomplishments

. Directed store employees in advanced wireless sales techniques, boosting

sales to number 1 in the state.

. Ranked as Associate of the Year and Wireless Leader of the Year due to

record setting performance in operations and sales.

. Led the top sales team with 3 consistent years of growth, while rest of

region was at loss.

. Headed the #1 district in new activations with highest customer

satisfaction score.

** ** **

PROFESSIONAL DEVELOPMENT

Leadership Training for Managers, University of Minnesota

TECHNICAL KNOWLEDGE

Salesforce.com

GovDelivery

Clientele

SnagIt

PERSONAL ACCOMPLISHMENTS

Co-Chair of Weston PTO BINGO Night Fundraiser

Volunteer and Monitor at Central Wisconsin Children's Theater

Class Volunteer at Weston Elementary (class won award for most volunteer

hours)

Chair of GovDelivery Habitat for Humanity Effort in St Paul, 2 years

Assistant Soccer Coach in Hugo, MN

Co-Chair of 2 annual family fundraisers for Lupus Foundation

Past President of Parent Teacher Organization Fundraising Committee, Hugo,

MN

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