Customer Service Technician
Resume:
Jill M. Harrison
Des Moines, Iowa 50320
*******@*******.***
To obtain a position in a professional setting that allows me to utilize
my excellent customer service skills to the benefit of the company.
Highlights of Qualifications
. 10+ years in Customer Service
. Excellent Communication Skills
. Team Player
. Positive attitude
. Self Directed
. Certified Pharmacy Technician-PTCB
EMPLOYMENT HISTORY
Self Employed, Des Monies Iowa,50320 USA
2/2010-present- Child Care Provider
Hy-Vee Pharmacy,Des Moines Iowa, 50320 USA
Pharmacy Technician
July 2007- Present
*Assist in filling prescriptions
*Entering prescription information in computer system
*Answering telephone
*Assisting customers with various needs
*Work with insurance companies when issues arise such as
rejects for prescriptions or co-payment information
Hy-Vee Care Urbandale Iowa, 50322 USA
May 2004 - June 2007-Pharmacy Technician
*Filling prescriptions cassettes
*Accurately return medications to shelf
*Data entry for returns
*Assisting facilities with medication issues
Self Employed Ames Iowa, 50010 USA
June 2003-May 2004- Child Care Provider
EDUCATION
Ames High School, Ames Iowa, 50010
Diploma received in May of 1993
DMACC, Ankeny Iowa
General studies
Certified Pharmacy Technician-PTCB
Certification Number: 320************
Exp.7/2011
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