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Customer Service Manager

Location:
Louisville, KY, 40206
Posted:
September 23, 2010

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Resume:

Brett M. Steele

**** ********* ***., **********, ** 40206

301-***-**** abksl5@r.postjobfree.com

Accomplished, goal-oriented, and dynamic professional interested in

pursuing a career where I can utilize my communication and marketing

skills.

Qualifications

. Strong six-year background successfully managing organizations to

achieve business goals.

. Superb leadership, interpersonal, planning and communication

abilities.

. Extroverted individual with extensive experience in networking and

interpersonal communication.

. Proficient in Windows systems, Microsoft Office 2003-2007, AS/400

ordering systems, Internet Explorer 6-8, and Adobe Acrobat Reader.

Professional Experience

. Promoted from Assistant Manager to Executive Assistant Manager in less

than a year within the Walgreen Company.

. Proven success in training, motivating and supervising employees while

overseeing the presentation of a retail store.

. Achieved and maintained the lowest level of out of stock merchandise

in the district for Louisville North.

. Exceptional history of planning and organizing parties, tournaments,

and special events for Rowan County Middle School.

. Active in fundraising for Rowan County Board of Education and American

Cancer Society.

. Extensive experience in writing and developing speeches.

Work History

Walgreens, Louisville, KY 2008-

Present

Management

. Oversee the daily and weekly processing of payroll and budget,

preparation of daily invoices and ordering.

. Follow company standards including: store operations, merchandising,

inventory management, customer service, and employee relations.

. Accounting, monitor cash transactions, process end of day operations,

balance cash report to identify any discrepancies.

. Making a work schedule to ensure profit and sales goals are met,

interview prospective employees and execute district and corporate

directives.

Rowan County Board of Education, Morehead, KY

2004-2008

Assistant Coach of Speech and Drama

. Coached and developed more than 80 middle school students in public

speaking and dramatic acting.

. Created schedules for team practices to make sure every student was

involved.

. Organized competitive tournaments including: securing a performance

venue, raising money for trophies, t-shirts and food, recruiting

volunteers and training judges.

. Planned parties and events for the team.

. Raised funds for the Rowan County Middle School by involving

surrounding communities in acting workshops and public speaking

forums.

Education

Morehead State University, Morehead, KY

BA in Organizational/Interpersonal Communication with a minor in

Marketing, 2008

Personal Achievements

. Received numerous public speaking awards for Morehead State University

in Speech and Debate.

. Morehead State University Leadership scholarship.

. Recipient of Dean's List four times.

Community Activities

Operation Eat, Pikeville, KY

2003-2008

American Cancer Society, Louisville, KY

2008-Present

Morehead State University Speech and Drama, Morehead, KY

2005-2008



Contact this candidate