Sales Customer Service

Location:

Posted:

September 23, 2010

Jessica L. Franchina

**************@*****.***

SUMMARY OF QUALIFICATIONS:

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• 15 years of customer service and sales experience

• 5 years of purchasing, material handling and inventory control

• Proficient in Microsoft Word, Excel, Outlook, Publisher, Photoshop and Illustrator

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• Attention to detail and very organized

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• Ability to work with variety of personalities

EDUCATION:

• A.S. Degree in Liberal Arts in Science Individual Studies

WORK HISTORY

Lutheran Social Services Jamestown, NY October 2009-July 2010

Unit Assistant

• Help residents with daily routines and to transport them to events, activities and doctor appointments by Carts bus

• Part time only while I finish college for A.S. Degree in Media Arts (evening class)

IRR Supply Jamestown, NY Dec 2007-May 2008

Counter Sales

• Sales for plumbing and heating supplies

• Receiving/ shipping and deliver supplies to construction sites

Boyles Motor Sales Jamestown, NY October 2005- January 2006

Inside Counter Sales

Outside Sales and deliver parts

• Counter sales for parts for heavy duty trucks and semi-trucks

• Cold calls, purchasing, receiving/ shipping and deliver parts to our customers

• Outside sales in NY and PA

Fastenal Company Winona, MN-headquarters August 2003-July 2005

Outside Sales Falconer, NY

Assistant Manager Warren, PA

Marketing Event Coordinator Dunkirk, NY

• Conducting cold calls with manufacturing, maintenance, construction, job sites and other industrial accounts

• To meet and exceed sales goals, manage accounts collections, and help maintain customer inventory programs

• Quoting/ purchasing, receiving /shipping of inventory for customers and deliveries with company vehicles

• Event Coordinator for “One Day Event” helping to facilitate events at individual branches in OH and PA