Roger R. Bos

**** ********** ***. ? Morristown, TN, 37814 ? 434-***-****

Email: abkshf@r.postjobfree.com

On line: http://sites.google.com/site/rogerthebos/

http://www.linkedin.com/in/rogerbos

Leadership in Manufacturing Excellence

Continuous Improvement ? Change Leadership ? Performance Metric Management

General/Plant Manager (MBA/Chemical Engineer) with a proven track record of

leadership in cost reduction, lean implementation, quality performance and

customer service excellence over twelve years of site P&L responsibility.

Creator of positive & collaborative work environments in both unionized and

non-unionized environments. A leader in Health & Safety program

improvement and an experienced Quality Systems professional with extensive

experience in FDA regulated industries.

Areas of Expertise :

Leadership, Teamwork and Accountability - Strong practitioner of business

management systems based on clear definition of performance metrics, roles,

goals and expectations.

Continuous Improvement/Lean Implementation - Focused on employee

involvement, teamwork and the use of fundamental Six Sigma/Lean tools to

eliminate waste and reduce variability.

Quality Systems Performance - Demonstrated leadership in developing Quality

Culture through solid procedures and quality systems based upon Good

Manufacturing Practices.

Project Management - Outstanding accomplishments in the leadership of new

product startups, business relocation, manufacturing automation and JD

Edwards & SAP ERP software installations.

Professional Experience:

Plant Manager - NCR Consumable Solutions, Morristown, TN Mar 2008 -

Present

Steer and direct all operations for this site. Identify opportunities and

implement solutions to drive improvements in efficiency, safety, quality

and delivery. 400 non-union associates are employed over four shifts on a

twenty-four hour, seven-day week. Products manufactured at this site

include printed paper rolls, PS labels and Thermal transfer ribbons

utilizing Oracle ERP systems.

Accomplishments have included:

- A 20% reduction in plant labor and overhead costs through a

comprehensive approach focusing on Lean tools and Key Performance

Indicator metrics.

- Leadership in the process of relocating the Canadian and Wisconsin

manufacturing facilities into the Morristown facility within a six

month time frame.

- A 50% reduction in the site OSHA recordable incident rate through

improvements to training, a strong H&S committee and program

awareness.

- 5% improvement in On Time Delivery performance resulting from on-going

improvements to the capacity planning process and regular review of

planning parameters.

- Institution of 5"S"and Lean into the culture through training and a

strong steering team presence.

- Development of Six Sigma through certification of several plant Green

Belts utilizing internal NCR resources.

VP Operations - Tri Tech Laboratories, Lynchburg, VA Aug

2006 - Jan 2008

As VP of Operations, led this organization through an extensive overhaul to

make it more attractive for sale to private investors. Tri Tech Labs is a

non-union 300-employee contract manufacturer of OTC & Personal Care liquid

products.

Accomplishments included:

- A reduction of plant headcount by 30% through a comprehensive review

of manpower, job task analysis, workforce redundancy and seasonal

loading.

- A 28% improvement in inventory accuracy by creating a cross-functional

work team to analyze transactional failure points and develop a system

of checks and balances.

- Successful site preparation and installation of SAP ERP systems

including automated warehouse applications.

- A 20% reduction in batch OOS results and resulting rework achieved

through a comprehensive review of compounder training, manufacturing

directions and mix tank consistency.

- Leadership of a successful multi-plant startup of a high volume

shampoo for Innovative Brands.

VP / General Manager 1997 - July

2006

CCL Custom Manufacturing/KIK Custom Products - Memphis Plant

Full P&L accountability for this 330,000 sq ft, 330 employee, Teamsters

unionized facility. The Memphis Plant produces Personal Care and OTC

consumer products for leading multi-national marketers, including P&G,

Unilever, L'Oreal and J&J. Utilized a multi-pronged approach to turn the

Memphis plant around from a substantial loss to a profit position within

two years of taking over the facility. Aspects of this approach included:

. Implementation of cross-functional Continuous Improvement teams on

multiple production lines with a focus on increased Reliability

through employee involvement, teamwork and the use of Six Sigma/Lean

tools.

. Major plant initiatives to install fundamental maintenance systems,

including Preventive Maintenance, changeover center lining, an

improved mechanic screening program and formalization of the mechanic

training program.

. Establishment of KPI's for daily, weekly and monthly review. Weekly

KPI review meetings with the local leadership team.

. A long term Health and Safety strategy that relied heavily on a well

trained, vibrant H&S committee along with focus on root cause accident

investigation, safety audits and milestone rewards.

. Upgrades to the plant quality culture by leveraging a multitude of

customer quality system demands into a comprehensive overall quality

program. Some key elements of this approach included:

o Strict execution and enforcement of Self Improvement audits.

o Extensive on-going GMP and hygiene training and testing.

o Significant investment in water systems, sanitization processes

and equipment upgrades to meet Microbiological design

requirements.

o Measuring, reviewing and posting quality metrics.

On-going success of these processes resulted in the following additional

accomplishments:

. An overall direct labor cost reduction (on a per unit basis) of 50%

while doubling plant volume.

. A reduction in the plant OSHA recordable incident rate from over 8 to

less than one.

. A fully OTC compliant, GMP focused organization that achieved multiple

customer quality recognition awards and passed three FDA audits with

no 483's issued.

. Major business awards that included high profile consumer products

from Johnson & Johnson, Procter & Gamble, Playtex, Hewlett-Packard and

Unilever.

. Installation of JD Edwards ERP software.

The following customer and company site performance awards were received

during this time period:

. Hewlett Packard Level III vendor certification.

. Procter & Gamble Pinnacle Quality Systems Award

. CCL Industries - Edward Johnston Continuous Improvement award

. CCL Industries - Howard Isenberg Customer Service Award

. CCL Industries - Most Improved Health & Safety Program

. Johnson & Johnson - Bronze Level Strategic Supplier Award

. Johnson & Johnson - "Best in Class" Supply Chain Management

recognition

Early Career Experience

CCL Custom Manufacturing, Toronto, Ontario

Operations Manager 1991 -

1997

Production Manager 1988 -

1991

Project Engineer 1986 - 1988

Project Coordinator 1985 -

1986

Plant Engineer 1983 -

1985

Held a series of jobs with progressing responsibility at this personal care

contract packaging facility. This tenure included a switch from

engineering to production and tremendous growth in the volume and

profitability of this site. Responsibility for over 700 associates at the

time of promotion to the Memphis Plant.

Education

Master of Business Administration - 1990

Schulich School of Business, York University, Toronto, Ontario

Bachelor of Applied Science (Chemical Engineering) - 1983

Minor in Management Science

University of Waterloo, Waterloo, Ontario

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