Customer Service Administrative Assistant

SABRINA R. Blevins

*** ******** **

MEMPHIS.TN 38107

(901) -832-7474

Email: abksh6@r.postjobfree.com

EXPERIENCE:

Porter Leath Children's Center: March 2005- July 2010

Parent Educator-Infant death mortality intervention/CPR Certified

. Visit pregnant client's homes monthly to discuss prenatal care

. Teach parenting and nutritional skills for healthy babies

. Verify the client's food stamp and healthcare eligibility for families

. Verify client's monthly income, maintain updated case files on each

client

. Facilitate baby showers and parent meetings for clients

. Obtain newborn's apgar score and birth weight

Midtown Mental Health Center: July 2004-February2005

Respite Monitor

. Prescreen and Process paperwork for admission and discharge of

psychiatric patients

. Log and update clients actions during stay at respite home

. Administer clients medications according to labels

. Provide clients with breakfast, lunch, and dinner meals

Porter Leath Americorp: January 2003-December 2003

Paraprofessional-Infant death mortality intervention

. Visit clients home monthly to discuss prenatal care, parenting skills

and nutrition

. Prepare and maintain client files, facilitate monthly parent meetings

. Provide information on public and private agency programs, facilitate

baby showers

. Use of fax machine, copier, personal computer, multiple phone lines,

file daily reports

. Obtain newborn's apgar score and birth weight

United Parcel Service: October 2002-January 2003

Customer Service/Front Counter Representative

. Support customer counter

. Trace packages for customer

. Verify client's information in system, Windows 2000

. Use RF Scanner to scan packages

. Verify accounts receivable

H&R BLOCK: December 2001-December 2002

Receptionist/Administrative Assistant

. Meet and greet the clients for tax preparation

. Schedule client appointments and take messages

. Answer multiple phone lines/fax, copier/Personal computer

. Telemarketing/Filing, prepare case files

Verify clients for receipt of checks and filing fees

Enter data into the computer system

. Research and resolve Customer inquiries

Education: Southwest Community College-Student

Central High School- HS Diploma

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