Post Job Free

Resume

Sign in

Customer Service Supervisor

Location:
Las Cruces, NM, 88001
Posted:
September 23, 2010

Contact this candidate

Resume:

ANDREA D. LEE

Phone:575-***-****

P.O Box ****, Las Cruces, NM 88004 abksfv@r.postjobfree.com

Education:

**/****-**/**** *** Mexico State University

Las Cruces, NM BA/Sciences in Family & Child Sciences

General Education/Diploma

08/1995-05/1998 Onate High School, Las Cruces, NM

Internship:

01/2002-12/2003 NM Public Defenders Department Las Cruces, NM

Duties include: Interacting with Juveniles at the Dona Ana Detention

Center, Perform various duties (interview & gather information from clients

upon sup request, Attend drug court hearings & meetings assisted supervisor

with office work, filling, data entry, faxing.) Supervisor: Rory L.

Rank

Community Service Coordinator

2003-Present NMSU, Las Cruces, NM

Zeta Phi Beta Sorority Inc. Iota Gamma Zeta Graduate Chapter in Las

Cruces, NM

*Coordinate community service projects & events on NMSU campus &

in the community for the graduate members of Zeta Phi Beta Sorority Inc.

Work History:

GC Services

Collections Rep

6/29/10-Present

Collect payment & set up payment arrangements following the guidelines of

the collection process, Also, Handle & resolve escalated issues following

guidelines for the collection process as a Lead Rep. Document and update

accounts as appropriate and provide customer service.

Imagine LLC

Direct support staff

4/2008-2/2010

Providing home health care, assist with daily needs, assist with

medications. Maintain client documents. Provide transportation for client

as needed

Child Protective Services Investigator

Children's Youth & Families Department.

Las Cruces, NM

4/8/06-4/8/07

*Investigate reports of alleged abuse/neglect of children, provide for the

welfare of the families and the protection of children. Evaluate the risk

toward children in their homes and recommends course of action. Documents

evidence to substantiate reports toward abused or neglected children in

order to support the court petition. Present direct testimony in court

under the direct supervision of a supervisor. Facilitates placement and

coordinates visitations with the family. Develops a case record which

includes any safety plan addressing child safety, documents (medical,

school, etc..) relating to investigation and complete other required

documents.

Preschool 2 lead Teacher

The Children's Garden

( E. Court location) Las Cruces, NM

5/03-4/2006

Instruct children in activities to promote social, physical and

intellectual growth. Document Children's progression threw individual

files and maintain files. Prepare lesson plans for daily activities that

involve healthy eating, reading, socializing & learning. Develop positive

relationship with the parents & resolve any issues that they may have.

Dress and report any injuries that may occur.

References

Cassandra Thomas: Social Worker (New Mexico Department of Labor) 226 S.

Alameda St. Las Cruces, NM 88005 575-***-****

Rory L. Rank: Juvenile Attorney at Law, (New Mexico Public Defenders

Department) 500 S. Main Suite 700. Las Cruces, New Mexico 88005 (575) 524-

6200?.ext. 101

Kathy Scott: Records Specialist. Sheriffs Dept.845 N Motel Blvd, Las

Cruces, NM. 575-***-****

*Willis McDonald: Military. 1203 college street apt 210 Killeen, Tx 76541.

979-***-****



Contact this candidate