Customer Service Administrative Assistant
Resume:
K a r issa B i l l i ngs ley
Chesapeake, VA 23324
( Ma i l i ng a d d ress: P.O. Box 41368 No r fo l k, VA 23541)
Objective
To use my knowledge, experience and skills to obtain employment that will afford
me new opportunity and growth within a company.
H ighlights
Efficient in Data Ent ry
Computer Li terate/Window, Excel, Access, PowerPoint, Peachtree based
software
Strong Customer Service Skills
Knowledge in Record Keeping/Accounting
Knowledgeable in the operation of various office equipment
Fax machine, various types of telephone systems.
Education
Walsh University: (8/96-12/97) North Canton, OH, major: Accounting minor:
Computer Science
ET I Technical I nstitute: (8/98-11/98) Canton, OH, Medical Assistant
M idland Technical College: (8/99-4/02) Columbia, SC, Telecommunications
Kee Business College: (6/06-2/07) Newport News, VA, Medical Administrative
Assistant
Strayer University: (3/2010-Presently enrolled) Chesapeake, VA,
BSAC(Accounting)
E mployment Experience:
6/2009-Present, Taco Bell
Crew Member 10/2009: Crew T rainer, 2/2010-Present: Shift Manager
Greet customers, count safe, count food inventory, enter cashier drawer counts into
t he computer for over or shortages, handle customer complaints, do shift changes,
p rep food, clean store and maintain parking lot, check in t ruck order, do t ransfer ins
and out of store, fill out corrective action forms, open and close store, and do cash
management.
7/2008-12/2008, Foodlion
F rontend Cashier
Put up reshop groceries that customer did not want, count drawer before and at the
end of shift, wipe down register belt and clean register area, call for customer
assistance when need change or when customer purchase stamps, and straighten
shelves and endcaps.
2/2007-3/2008, Waffle House
Salesperson
Greet customers and meet them at their sent to set them up for their meal.
Pull meats and drop hash browns, and enter order into the computer “Simon”.
10/2007-12/2007, A&A Enterp rises
Janitorial
Change t rash and clean bathrooms
Clean windows, sweep and buff f loors before store opened
10/2006-12/2006, Hampton University
Data Administrative Assistant Receptionist
File incoming Freshman Information for acceptance, answer mult i-line phone and
took messages.
Assisted all data processors with their work, fax information to parents of students
or spectators.
3/2005-8/2006, Advantage Auto Value
Car Parts Delivery D river
Update inventory records and stock shelves, check off new returns and core parts to
be billed out and sent back to warehouse.
Read t ickets and pull parts off shelf to deliver to customers, collect money for parts
or have customer sign their account t icket.
Answer phones and took down customer information for price on car part.
Certified to work automotive counter parts, passed all required exams.
3/2004-3/2005, West Corporation
Customer Service Representative
Process various orders via telephone, active team lead for over 50 customer service
representatives.
Received inbound calls and provided customer service.
Contact this candidate