Customer Service Sales
Resume:
Laura Kolbus MSW, LSW
Lansing, MI 48906
*******@*****.***
Objective
To find meaningful employment in the social work profession.
Education
August 2008- May 2010 Indiana University Purdue
University Indianapolis
Degree: Master's in Social Work
Concentration: Mental Health and Addictions
Overall GPA: 3.75
Awarded certificate for Basic knowledge of Substance Related
Disorders
August 2003-December 2007 Ball State University
Major: Psychology Minor: Interpersonal Relations
GPA: 3.2
Experience
Kirklands
November 2000-Janurary 2007
. Managed other employees
. Customer service
. Counted down drawers at the end of the night
. Managed money
. Restocked sales floor
International House of Pancakes
May 2006- August 2006
. Served food
. Customer Service
. Checked out customers at cash register
. Cleaned and restocked tables
CVS
August 2007- December 2007
. Cashier
. Customer Service
. Restocked sales floor
. Cleaned store
EmberWood Center
August 2009- May 2010
.ANSA and CANS certified
. Developed community partnerships
. consulted and communicated with referral sources
.Facilitated substance abuse treatment group therapy
.Facilitated individual counseling sessions
.Experience using evidence based curricula (Matrix & Living in
Balance)
.Conducted treatment planning
.Developed bio-psychosocial summaries
.Conducted adult assessments
Thomas Gregg Elementary School
January 2009-May 2009
. Maintained school attendance records
. Provided written reports and communication with parents
. Provided social work counseling with students and parents
. Helped obtain outside community resources for students
. Facilitated an anger management group for young girls
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