RONALD D. BLAISDELL
**** ***** ****** ***********, ** 13037
P: 315-***-**** Email: abks9s@r.postjobfree.com
Dear Human Resource Director:
I am responding to you regarding a position as a Desktop/Network Support
Technician.
I am interested in this position where I can utilize my management and
technical background. Please find enclosed a copy of my resume for your
examination. I have worked in the computer manufacturing field with two
startup companies and held several positions within these companies. My
last position was a Computer Network Technician for a non profit
organization. The enclosed resume will furnish you with information
concerning my experience, training and overall qualifications.
Should you have a position available for an individual with my particular
qualifications, or if you are considering one in the near future, I would
appreciate a personal interview at your convenience.
Please contact me at the above listed address telephone number or email
address.
Sincerely,
Ronald D. Blaisdell
Resume enclosed
RONALD D. BLAISDELL
1007 Rondo Avenue Chittenango, NY 13037
P: 315-***-**** Email: abks9s@r.postjobfree.com
PROFESSIONAL OBJECTIVE: Desktop/Network Support Technician
SUMMARY OF QUALIFICATIONS:
Computer Skills:
. Solved complex hardware and Client/Server problems. Provided direct
support for service contracts On-site and on call. Supervised
Purchasing dept in location new vendors. Tested and evaluated new
products, Hardware and Software. Provided telephone support during and
after hours. Supplied in-house Technical support for Sales Department.
. Worked as Production Supervisor, Responsible for Operating of three
Assembly lines. Supervised personnel in configuring and repair of
computer systems and network workstation Test and Burn-in area.
. Installed Upgrades, Software and Replacement parts. Designed and
Configured Network systems and networks installations. Assembled,
Test, Troubleshoot, and Repaired Personal Computers and Laptops.
. Provided customers with phone and on-site support, Installation of
Networks, diagnostic and after hours hardware support. Evaluated all
new products.
Computer Hardware:
. Experienced in the Assembly, Test and Repair of PC and Laptops.
Installed and tested Components, HDD, FDD, LAN Cards, Modems and
Printers.
. Installed LANs, using Windows XP Pro, and Windows NT/ 2000, Iseries,
Citrix and Thin Clients, PC Terminals. Worked with Tape Backup Systems
and Data recovery.
. Experienced with Ethernet, 10base-T, and Cat 5,5E and 6. Installed
various types of LAN Cables, Remote Stations, Gateways, Routers and
Cable Modems.
Computer Software:
MICROSOFT WINDOWS 2003 WORKSTATION & SERVER, WINDOWS XP PRO,
VISTA,LINUX,WINDOWS 95/98/ME, IBM ISERIES & CITRIX,WINDOW NT AND NT SERVER,
DEBASE, PEACHTREE, QUICKBOOKS, PCANWHERE, AND DRAGON NATURALLY SPEAKING
SOFTWARE.
Education and Military Training:
Mineman Class "A" School (Electro-Mechanical)
Mine Mk 60 Mod 0 Weapon System Technician
Advanced Electronics
RONALD D. BLAISDELL
1007 Rondo Avenue Chittenango, NY 13037
P: 315-***-**** Email: abks9s@r.postjobfree.com
EMPLOYMENT HISTORY
Computer Network Technician 8/03 - 3/09
Rescue Mission Alliance of Syracuse
. Maintained 300+ networks, IBM Iseries, Citrix, Thin Clients, Terminal
Server, Laptop and Desktop PC Repair. Wan/LAN, Point of Sale Systems
for 12 locations.
Computer Network Technician 11/96 - 1/02
MTA Systems, Inc
. Perfect Care - Medical Management Software.
0. Provided Onsite warranty repair, Software and hardware support of new
customers.
1. Provided direct hardware support for service contracts with Medical
Offices in NY State.
2. Installed and trained Medical personnel on use of new equipment.
Computer Technician 7/96 - 11/96
Aerotech (assigned to INACOM)
3. Provided Onsite warranty repair, software and hardware support of new
customers.
4. Provided direct support for service contracts On-site and on call.
5. Installed and support LANs for small and large accounts.
Service Manager 10/94 - 7/96
Eastern Computer Warehouse:
6. Supervised personnel in configuring and repair of computer systems and
networks.
7. Provided direct phone support for service contracts, In-house and On-
site.
8. Designed and installed LANs for small and large accounts.
Hardware Engineer 1/92 - 3/94
Select Ticketing Systems
9. Installed networking event sales software. Assembled, tested and
repaired LAN computer systems. Maintained all in-house systems and
software.
10. Provide diagnostic and after hours hardware support to customers.
Evaluated all new products and Software. Maintained warehouse
organization. Shipping and receiving.