Customer Service High School

Ashley J. JAMES

**********@*****.***

904-***-****

SUMMARY OF QUALIFICATIONS

Dedicated professional with 4 years of demonstrated success in the Customer

Service Field. Results-oriented with the proven ability to interface and

interact with customers, peers, and management. Thorough verbal and

written communication skills.

Professional Experience

Convergys-Jacksonville, Florida (2008-

2010)

Customer Service Rep

. Answer automatic lines for newspaper subscriptions.

. Assist customer with any complaints or problems.

. Establish new clients for subscriptions.

Winn Dixie -Jacksonville, Florida

(2007-2008)

Cahier

. Provided excellent customer service

. Assisted with opening and closing store registers

. Maintained accurate tills for daily assigned register

Burger King-Jacksonville, Florida

(2006-2007)

Cashier

. Provided excellent customer service

. Assisted with opening and closing store registers

. Maintained accurate tills for daily assigned register

Dairy Queen-Jacksonville, Florida

(2006-2006)

Cashier

. Provided excellent customer service

. Assisted with opening and closing store registers

. Maintained accurate tills for daily assigned register

Education

Florida Community College-Jacksonville, Florida

Candidate for Associates of Nursing Degree in 2010

Terry Parker High School-Jacksonville, Florida

Diploma earned 2008

Technical Skills

Strong Computer Skills: Windows, Excel, Word Processing, Microsoft

Office, and Power Point, data entry, and 10 key. Excellent oral and

written communication skills

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