Customer Service Medical Assistant
Resume:
TRISTA GRESHAM
**** *. ***** . *******, ** ***** . 316-***-****
PROFESSIONAL PROFILE
. Successfully completed 180 hours on-the-job training in clinical,
laboratory and administrative within a ophthalmology, internal
medicine and laboratory environments
. AMT Registered Medical Assistant, CPR certified
. HIPAA Security Basics for the Health Care Workforce certification
. WTI Perfect Attendance (3x), Letter of Excellence (4x) and Honor Roll
(4x) Awards
. Microsoft Word, Excel, PowerPoint, Outlook, Access, 85 WPM, 10-key
. Ability to learn and perform at an accelerated pace
. Dependable, adaptable, versatile, meticulous and resourceful
WORK EXPERIENCE
Maternity leave/Stay at Home Parent - Wichita, KS 11/06 - 12/08
Integrated Stadium Seating - Wichita, KS 03/06 - 10/06
Customer Service Representative
. Processed orders and payments over the phone
. Utilized Microsoft Excel to maintain schedules for executives
. Proofread documents, scanned, filed, faxed, copied and completed
mailings
. Supervised up to four employees including job oversight
Cheryl McDowell/Reality - Wichita, KS 06/04 - 02/06
Office Manager
. Scheduled appointments for realtor
. Utilized Microsoft Word, Works, and Excel to maintain spreadsheets and
flyers
. Scanned, filed, faxed, copied, and completed mailings
. Answered phones
Star Lumber and Supply - Wichita, KS 11/03 - 06/04
Administrative Assistant
. Conducted database maintenance and updated as necessary
. Scheduled appointments with customers for carpet installation
. Counted inventory and ordered supplies and products
. Answered multi-line phones, general sales, checked out customers,
general office duties
EDUCATION / EXTERNSHIP
Wichita Technical Institute (WTI) - Wichita, KS 01/09 - 03/10
Graduated Registered Medical Assistant program:
. 180 Hours Externship: Administrative, Clinical, Laboratory, Phlebotomy
. Medical Office Basics: Terminology, Anatomy, Physiology, Microsoft
Word, Excel, PowerPoint
. Administrative Medical Procedures: Telephone Triage, Scheduling,
Insurance Billing & ICD-9-CM Coding, Ethics & Legalities, Patient
Rights & Confidentiality, MEDCIN and MediSoft software
. Interactive Patient Care: EKGs, Pharmacology/Drug Administration,
Patient Symptoms & History, Vitals, Completing Physician Orders,
Record Keeping
. Clinical Medical Procedures: Phlebotomy, Minor & Emergency Surgical
Procedures, Pharmacology - Drug Classification Emergency Procedure
(CPR certified & First Aid experienced)
TRISTA GRESHAM
2702 N. Keith . Wichita, KS 67205 . 316-***-****
REFERENCES
Marty Yenni
Instructor, Wichita Technical Institute
2051 S. Meridian
Wichita, KS 67213
Cheryl McDowell
Instructor, Wichita Technical Institute
2051 S. Meridian
Wichita, KS 67213
David Botkin
Flooring Sales, Star Lumber
325 South West Street
Wichita, KS 67213
Alpha Sixkiller
Instructor, Wichita Technical Institute
2051 S. Meridian
Wichita, KS 67213
Debra Smith
Instructor, Wichita Technical Institute
2051 S. Meridian
Wichita, KS 67213
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