Customer Service Manager

Location:

Posted:

September 20, 2010

Darla Hewitt

541-***-**** / 541-***-**** abks5g@r.postjobfree.com

Education

• Merritt Davis Business College, Eugene, Oregon Executive Secretarial

• Empire Data Entry, Eugene, Oregon Data Entry/Word Processing

• American Board of Opticianry Certificate of Opticianry

• Oregon Construction Contractors Board Bonded & Insured Licensed Contractor

Skills

Microsoft Word, Excel, Outlook, Works, Web Design, Quickbooks Pro, internet, email

Customer service, multi line phones, patient histories/registration

Office management, store management, employee hiring, training, scheduling, Human Resources

All phases of opticianry, ordering, fitting, repairing of eyewear & contacts

Bookkeeping, accounts payable, accounts receivable, banking, payroll, tax preparation

Retail sales, marketing, merchandising, advertising, organizing seminars

Shipping & Receiving, purchasing merchandise & supplies

Scheduling appointments, computer entry, verifying Insurance eligibility & benefits, filing

Work History

PHILIP STOCKSTAD, O.D. 401 E. 10th. Avenue, Eugene, Oregon 97401

Certified Optician / Front Desk Coordinator

November 2003 – Currently Employed (7 years)

Philip Stockstad, OD 541-***-****

FOCAL POINT OPTICAL/OREGON EYE ASSOCIATES 2002 Hwy 101, Florence, Oregon 97439

Office Manager

February 1994 – August 2003 (9+ years)

Howard Fine, M.D. & Richard Hoffman, M.D. 541-***-**** (name used: Darla Sackett)

DESCHUTES OPTICAL, INC. 20332 Empire Road, Bend, Oregon 97701

Customer Service Representative

May 1990 – October 1992 (2+ years)

John Granby, Owner 541-***-**** (name used: Darla Coffey)

Self Employment History

WALT’S MASONRY

Bookkeeper

September 2005 – Current (5 years)

WEE BEE THREE

Store Manager / Bookkeeper

September 2007 – May 2010 (3 years)