Customer Service Sales
Resume:
Nicole D. Robbins
Address:
Orem, UT 84058
SUMMARY:
More than nineteen years of playing the piano. Graduated from
Springville High School 2005 with an average GPA of 3.6 on a 4.0 scale. Was
in the Philharmonic Orchestra for two years playing Bassoon, my second
year our orchestra placed third in a national competition. I also play
flute, clarinet, saxophone, and all instruments similar to them. I had
three years of Interior Design training. Worked three years for Seven Peaks
Waterpark as a Lifeguard, working 30-40 hour weeks and teaching swim
lessons for two of those years. Worked for nine months with Sears Portrait
Studio as a photographer and sales associate. I worked for one month with
Birdies Sales and Service doing front desk receiving and secretary work.
Danced for three years with Charisma Studios, as a top performer on the
ballroom team. Completed two years at UVSC majoring in Ballroom dance and
placing in many competitions. Taught Piano for one year. Worked as a sales
associate for Aeropostale in Provo Towne Centre on and off for over three
years. Worked as a nanny for one year. I took care of three children 50
hours per week. I worked for Herman Street as a sales associate, for five
months. I worked for Morgan Jewelers, as sales associate for ten months. In
charge of: shipping, receiving, special orders, repairs, quotes, customer
service, goal and merchandise income tracking (for store and self),
inventory, credit account application, review and follow up, paper work,
cleaning, organizing, register, customer appreciation and follow up. Worked
for Apollo Flight Management, as secretary, receiving, web design, uniform
design, and janitor. I worked at Apollo for seven years. Worked for Utah
valley pediatrics as a secretary and receptionist. In charge of filing and
finding medical records, checking in and out patients, making/rescheduling
appointments which required hundreds of phone calls, collecting balances
or using credits, new patient paperwork, scanning and documenting in
medical charts, working with ten providers, and training new receptionists.
I worked at Utah Valley Pediatrics for eighteen months.
EDUCATION:
Springville High School, graduate with a GPA average of 3.6 on a 4.0
scale. Completed two years at UVU, and beginning a major of Ballroom
dance.
Courses taken included:
English 1010, English 2010, Phil 1010, American Heritage, Biology
1010, Oceanography, Math 1010, Interior Space Design, Power Yoga,
Music Theory, American History, Latin Ballroom Bronze, Latin
Ballroom Silver, Standard Ballroom Bronze
EXPERIENCE:
Lifeguard, and Swim Instructor May 2004 to August 2006
Seven Peaks Waterpark
Participated in multiple lifeguard competitions and inservice
training
Photographer, and sales Associate September 2005 to May 2006
Sears Portrait Studio
where I was graded continually on quality of photographs and
average of sales.
Ballroom Dance 2003 to present
Charisma Studio
Competed in multiple dancing competitions, for couples and
teams, placing in many of them. Medaled silver in Rhumba, and
Samba, Latin Bronze technique.
Secretary
Apollo Flight Management May 2003 to present
Responsible for filing, computer data entry, assisting CEO, web
design decisions, overall cleaning of workspace and airplanes.
Birdies Sales and Service August 2005 to October 2005
Responsible for receiving, billing, filing, overall cleanliness,
keeping mechanics in line and on task, and customer service.
Utah Valley Pediatrics February 2009 to August 2010
Responsible for filing and finding patient charts, medical record
transfers, new patient documentation, scheduling/rescheduling
appointments, checking in and out patients, taking copays,
collecting balances or using credits, working with ten providers,
and training new receptionists
Sales Associate
Herman Street May 2007 to September 2007
Manager Tracy and Sharell, Assistant Manager Valerie
Responsible for organizing and overall cleanliness of store
and movies, register responsibilities and customer service.
Aeropostale August 2006 to February 2007
Manager Jon, Assistant Managers Noelle and Robin
Responsibilities of overall cleanliness, including organizing and
folding clothes, register responsibilities and customer service.
Morgan Jewelers September 2007 to July 2008
Manager Danny, Assistant Manager Steve
Responsible for shipping, receiving, special orders, repairs,
quotes, customer service, goal and merchandise income tracking (for
store and self), inventory, credit account application, review and
follow up, paper work, cleaning, organizing, register, customer
appreciation and follow up, and customer service.
Nanny
Tonya and Rob Snelson October 2006 to May 2007
Took care of three kids, ages 1 1/2, 2 1/2, 10. Responsible
for meals, cleaning, child care, and first aid.
ACTIVITIES:
Utah Valley Handbell Choir 2001- present
Pep Band for Springville High School 2003-2005
Ballroom Team's head couple 2003-2005
Piano teacher 2005
Swim Instructor 2005-2006
Number 6 in sales for Morgan Jewelers July 1, 2008
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