Medical Manager
Resume:
Ebonie K. Nolan
Warrensville Heights, OH
abks3a@r.postjobfree.com
Summary of Qualifications
Office Support Professional with abilities in Word, PowerPoint, Excel, and
Outlook. Outstanding organizational skills, and able to maintain
confidentiality. Dependable and responsible person, who is able to manage
multiple tasks and takes initiative to complete them accurately. Focused on
meeting and exceeding internal and external customer needs.
Education
Cuyahoga Community College, Cleveland, OH
Associates of Science- expected 2011
Experience
Starpoint Solutions Shaker Heights, OH
2010
University Case Medical Center- Data Entry Specialist, Temp Position
Successfully converted new and old patient accounts into company newly
implemented Sorian system. Supported the billing and coding departments by
completing registration fields and entering billing code data involving
incident and occurrence codes. Reviewed and verified insurance
information via HDX system in order to complete patient registration and
charge postings.
Positive Education Program Cleveland,
OH 2007-2009
Clerical Assistant
Provided a complete range of clerical support services for 30+ employees
including answering multi-line console, taking messages for staff, typing
memos and letters, and ensuring client needs. Demonstrated sensitivity to
the needs of family members by acting as a liaison between the families and
their assigned Care Managers. Entered Care Manager notes for tracking of
client billing in companies PEP (Positive Education Program) Client
Information System. Gathered clients information and paperwork for
medical records to various agencies such as Social Security Disability,
Rehabilitation clinics, Courts and Lawyers.
Developed a comprehensive spreadsheet of all current and past clients for
the purpose of auditing.
Retrieved files for auditors of The Board of Mental Health, supplying
information to assist in resolving insurance and billing issues.
Area Temps Mayfield Heights, OH 2007
Franklin & Seidelmann, Inc. - Credentialing Support Specialist, Temp
Position
Supported both the Credentialing Manager and physicians by ensuring that
all Medicaid and state licensing information was current in company's SyMed
system. Updated and processed physicians information in a timely and
accurate manner to insure state licensing and provider enrollment.
Submitted Medicaid applications, correspondence, and other related
materials to physicians for completeness and signatures via fed-ex.
Nolan 2 abks3a@r.postjobfree.com
Volt Service Group Beachwood, OH
2006
UBS Financial Services, Inc. - Office Support/Data Entry Support, Temp
assignment
Supported financial advisors and other staff by operating 60-line
switchboard and overhead paging system, greeting incoming clients and other
visitors, signing for incoming and outgoing packages, faxing and scanning
financial documents upon request. Opened financial accounts such as:
IRAs, 401(k), Resource Management Accounts (RMA), 529 College Funds, and
Trust Funds. Processed outgoing mail utilizing postage machine.
MetroHealth Medical Center Cleveland, OH
2006
Medical Records Representative
Prepared and processed medical records and shot records for patients and
outside agencies such as Lawyers, Social Security Disability, and other
medical facilities. Generated payment invoices for all outgoing medical
records as well as tracked all records received into and sent of the
department in company's EPIC patient tracking system. Performed a variety
of clerical duties including record maintenance, faxing, scanning,
photocopying, and front desk support for physicians and nurses.
Menorah Park Center for Senior Living Beachwood, OH
2005
Medical Records Technician
Managed daily patient census information of all incoming, outgoing and
deceased patients and updated charts accordingly. Assisted in collecting
patient demographics and insurance information for all new and returning
residents as well as assigned medical record numbers. Ensured that
residents ADLs (Activities of Daily Living) and care planes from MDS
(Minimum Data Sheet) form were correctly entered and updated weekly into
companies MDS system. Prepared inactive patient charts for storage.
Medical Mutual of Ohio Cleveland,
OH 2002-2005
Data Entry Operator
Reviewed medical claims for accuracy as well as corrected errors, and
entered missing data. Maintained control of entered claims by properly
following batch control procedures. Performed daily production,
procedural, and quality quota of 97% for all processed claims. Informed
team leader of unusual situations affecting productivity, and efficiency of
data flow. Worked with team members meeting and exceeding production
deadlines. Assisted in other duties as assigned.
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