Phadreeka Milam

*** ******* **** ********, **.***13 678-***-****

abks0j@r.postjobfree.com

Summary of Qualifications

Organized, punctual, detailed individual. Upbeat, energetic, and motivated.

Outstanding customer service, interpersonal skills and communication.

Ability to multitask simultaneously, work independently. Ability to

troubleshot, use good judgment and available resources to resolve issues.

Completes excellent quality of work on time. Intelligent, articulate, and

driven to succeed.

Education

Saint Leo University Atlanta, GA

Bachelor of Arts: Sociology, 2008

Professional Experience

Southern Regional Medical Center Job Title: Patient Access Rep

September 2005-present

Provide customer service to patients and their families in the admission

process, track patient's and retrieve information from the tracking system,

responsible for interviewing and registering patients for surgical and

outpatient procedures, collect demographics, medical history, and insurance

information, prepare reports and specialist referrals, verify Medicare

eligibility, Medicaid eligibility and HMO coverage, screen self pay

patients for any charity contributions, Initiate care notifications for

inpatient admission, collect any deductibles and co pay's that are due for

service. Attract and retain patients by building reputation of integrity,

knowledge and accountability. All other duties requested/required.

Emory Children's Center Job Title: Medical Assistant

October 2000-August 2004

Assisted Physician with minor procedures. Performed administrative duties

and handled basic clinical tasks that helped to keep the operation running

smoothly and efficiently. Appointment scheduling. Triage patients by

checking weight, height, temperature and blood pressure. Provided customer

service and answered patient's questions about medication and at home

treatment.

Albany Mental Health Job Title: Houseparent

April 1998- January 2000

Responsible for the care of mentally challenged individuals. Supervise the

overall day to day activities with the homes. Supervise and made sure

medications were taken appropriately. Assured that dietary and other basic

needs were met. Accompanied to Doctors visits.

Computer Software used

Vision share, Code Correct, Passport, Star Navigator, PHS scheduling, Blue

Cross Blue Shield, United Healthcare, Humana-Tricare, Medicaid GHP, HBOC.

Voluntary Work

EESD Foundation

Mentoring the youth, organized activities, helped kids learn to understand

and communicate about their feelings, implement social skills, worked with

troubled teens.

Concord Baptist Church

Summer Youth Counselor

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