Ronika M Ward

***** ********** ***** *** ****

Valencia, CA 91355

abks0b@r.postjobfree.com

661-***-****

QUALIFICATIONS SUMMARY

Exceptional hardworking team player

Ability to excel in a fast paced environment

Superior people development and communication skills

Unsurpassed Work Ethic

Demonstrated Computer Competency

Knowledgeable in Marketing & Advertising

EDUCATION

Troy State University 2002

BA Visual Communications

EXPERIENCE

Present

Independent Beauty Consultant Valencia, CA

. Handled all aspects of business, including customer service, sales,

purchasing and accounting

. Acquired new client relationship functions, which included handling

enduring relationships with a diverse clientele.

. Developed business and marketing efforts, which expanded the customer

base and introduced beauty products into specialty markets.

. Perform administrative tasks such as distributing the mall, scheduling

meetings and typing letters and documents

. Schedule daily appointments, handle phone communication, collect

payments and post accurate record of office charges and receipts into

computer.

Enterprise Rent a Car Palm Desert, CA 2006

Customer Service Representative

. Provided support to the sales team, ensuring all sales and service

objectives were met.

. Responsible for customer service in the car rental division, duties

included answering customer queries, problem solving and providing

detailed information on new products.

. Worked with new customers in the development of new accounts.

. Prepared weekly sales reports for the sales team and sales management.

. Manage operation and maintenance of office equipment, maintain

appropriate quantities of business supplies and maintain cost

records and supply sources for all business supplies.

The Home Store Lawrenceville, GA 2004

Sales Representative

. Developed manual for all business office procedures, resulting in

standardized operations.

. Design presentations and marketing campaigns for the promotion of the

furniture

. Managed and develop new accounts.

. Provided oral and visual presentations of fine furniture.

. Meeting with customer to determine requirements of the customers'

needs.

Volunteer Work

2009 USMC Combat Logistic Battalion Five Oceanside, CA

Key Volunteer Advisor to Readiness Officer

. Embody the Readiness officer's family readiness goals and was an

active and visible presence in unit family readiness efforts.

. Proactively support initiatives and functions of the unit Family

Readiness Program for over 25 families.

. Advocate education including that prepares families for personal and

family readiness.

. Conducted proactive outreach, rapport development and multi-faced

communication efforts to facilitate meaningful two-way communication.

Computer Programming Skills

Knowing Office Package: Microsoft Word, Microsoft Excel Microsoft Access,

Microsoft PowerPoint, PC, and Macintosh. Adobe Photoshop, Illustrator and

In Design.

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