Customer Service Manager

Jennifer Dawn Chase

**** *. *** ******* ******** Apt 6

Long Beach, CA 90815

Phone: 562-***-****

Cell: 650-***-****

abkrvt@r.postjobfree.com

OBJECTIVE Use my knowledge of animals to help care for them

EXPERIENCE Frontline Cashier

49er Shops Inc January 2006-

Present

Long Beach, CA

> Assisting customers with purchases

> Customer service skills, account purchases, check cashing, returns and

exchanges.

> Supervising many people as they train for the job

> Assisting supervisors with accounts

> Training all new employees on the computer systems

> On-line purchases and billing

> Billing and Invoicing orders

Lifeguard/Manager/Cashier

City of Pacifica June 1998-August 2005

Pacifica, CA

> Pool manager

> Responsible for breaks and rotations

> Taught swim lessons to children

> Make sure patrons are safe at facility

> Handled money from customers

EDUCATION California State University, Long Beach, CA

College of Natural Science and Mathematics

B.S. in Marine Biology

Foothill Community College

A.A in Liberal Studies

SKILLS

> Able to type 70wpm

> Proficient with Microsoft Word and Excel

> Handling animals such as, hamsters, rabbits, dogs, cats, fish, otters,

seals, sharks, birds

> Volunteer at the SPCALA

> Also volunteered at the Aquarium of the Pacific

> Own two birds, a rabbit and a hamster

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