Customer Service Assistant
Resume:
Christopher McGaw
abkrvk@r.postjobfree.com
Gainesville, FL 32601
216-***-**** (mobile)
EDUCATION
Bachelors of Arts in English, May 2007
Hiram College Hiram, Ohio
Concentrations: History, Philosophy
EXPERIENCE
Teacher / Nurse, September 2009-May 2010
Christian Hospital Mungeli, Chhattisgargh, India
( Taught 7th-9th grade English, Mathematics and Science. Taught adult
English Second Language classes.
( Assisted with nursing care in a 150-bed hospital including hands-on work
in the Operation Theater.
Log Data Technician, July 2008-February 2009
Schlumberger, Denver, Colorado
( Provided data delivery to specification for print and digital well logs.
( Assisted in crafting data delivery policy to reflect best-use security
practices.
InterACT Administrator, June 2007-June 2008
Schlumberger, Greenwood Village, Colorado
( Supported proprietary InterACT software for an international, top 5 oil
company.
( Managed access permissions to client data worth anywhere from thousands
to millions.
( Interfaced with hundreds international clients through voice and e-mail
support.
Assistant Network Administrator/IT Assistant, August-December 2007
Glass Block USA, Medina, Ohio
( Managed a 60-user network including five remote locations via Remote
Assistance.
( Worked with management to redesign and streamline IT assets, upgrading
and replacing assets as needed and developing new IT resources to solve
problems.
Customer Service/Boat Crew, May-August 2006
Action Water Sports, Lake Tahoe, Nevada
( Learned to crew a 55-foot catamaran - reinforced a strong work ethic with
rewarding labor.
( Learned a great deal about customer service in a hands-on and unorthodox
setting.
IT Consultant, July 2005
Ten Thousand Villages, Rocky River, Ohio
( Determined end-user needs and developed a plan to meet those needs-
upgrading hardware infrastructure and installing new Point of Sale software
and equipment.
( Interfaced with a Non-Profit Organization and learned aspects of such a
rewarding field.
Helpdesk Technician, September 2003-March 2005
TSS Helpdesk, Hiram, Ohio
( Documented and troubleshot diverse computer problems generated by a
campus network.
( Gained familiarity with a wide range of networking devices and computer
components including but not limited to: Windows 95-XP platforms, wifi
networking, wired networking, hardware troubleshooting, HP Printers, DELL
desktops, various laptop manufacturers (Sony, Hitachi, etc.)
COMPUTER SKILLS
Proficient with MS Productivity software, troubleshooting complex hardware,
software and networking problems.
EXTRACURRICULAR
( Studied martial arts for over 10 years.
( Co-captain of Hiram men's rugby.
Contact this candidate