Jessi Cahill
abkruu@r.postjobfree.com Ph:
SKILLS
Customer Service
. Experienced in conflict resolution and negotiation with individual
clients, retail chains and international wholesale accounts as an
account Representative and Realtor.
. Analytical problem solving by listening, accessing, and
researching to resolve core issue for individual customers and
business to business clients.
. Developed and conducted consumer seminars in Oregon and Washington
introducing women to motorcycling, equipment, gear and training.
. Facilitate transactions from order origination to international
distribution coordinating with sales, manufacturing, production,
finance & accounting, shipment and exportation.
. Trained sales teams at eight motorcycle dealerships to improve
service and increase sales
. Created a consumer interest group 'Chrome Plated Hearts' to
support and foster women motorcyclist through education, training,
rides and events.
WORK HISTORY
Manager - Conference Center At Staffordwoods 2009 - 2010
. Managed 8,000 square foot event facility: Sales and marketing,
bookings, collections, accounting, event coordination, employee
hire training and scheduling, risk management, cleaning,
maintenance and repair.
. Negotiated contracts serving private and corporate customers.
. Increased number of bookings by 44% and, the average sale by 26%
. Coordinated and hosted corporate training that included national
broadcast with live streaming sound and video; in addition to
weddings, retirement, holiday, birthdays, and anniversary
parties, memorials, concerts, and church celebrations.
. Supported local community providing space for; non-profit fund
raisers, multiple local Chamber events, and memorial serves at
minimal or no charge.
. Developed strong referral relationships with local restaurants,
caters, event coordinators and wedding planners, music disk
jockeys and Chamber of Commerce in four local cities.
Licensed Oregon Real Estate Broker - J. L. Scott, & Realty Sales Group
2003 - 2009
. Specialized in residential, investment properties, and condo
conversion project management.
. Wrote & negotiated Sales contracts renegotiated as needed,
resolved conflicts during escrow to facilitate timely closes.
. Developed and executed marketing plans for condominium project and
residential listings.
. Assessed first time buyers financial and lifestyle needs and
provided the education necessary for them to make an informed
confident purchase decision.
. Built relationships with mortgage brokers, title companies,
property inspectors, contractors, real estate lawyers, and
principal brokers to support and protect customer's needs
Call Center Assistant Manager Living Enrichment Center 2001 - 2003
. Received customer service calls and financial contributions on
multiple lines.
. Wrote responses to website and e-mails inquires
. Database entry, research and tracking, statistical reporting.
. Managed emotionally distressed callers in compassionate
professional manner.
EDUCATION
Portland State University - B. S. Business Administration, Marketing,
graduated with Honors
National Business Honor Society, Beta Gamma Sigma