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Customer Service Sales

Location:
Portland, OR, 97225
Posted:
September 23, 2010

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Resume:

Jessi Cahill

abkruu@r.postjobfree.com Ph:

503-***-****

SKILLS

Customer Service

. Experienced in conflict resolution and negotiation with individual

clients, retail chains and international wholesale accounts as an

account Representative and Realtor.

. Analytical problem solving by listening, accessing, and

researching to resolve core issue for individual customers and

business to business clients.

. Developed and conducted consumer seminars in Oregon and Washington

introducing women to motorcycling, equipment, gear and training.

. Facilitate transactions from order origination to international

distribution coordinating with sales, manufacturing, production,

finance & accounting, shipment and exportation.

. Trained sales teams at eight motorcycle dealerships to improve

service and increase sales

. Created a consumer interest group 'Chrome Plated Hearts' to

support and foster women motorcyclist through education, training,

rides and events.

WORK HISTORY

Manager - Conference Center At Staffordwoods 2009 - 2010

. Managed 8,000 square foot event facility: Sales and marketing,

bookings, collections, accounting, event coordination, employee

hire training and scheduling, risk management, cleaning,

maintenance and repair.

. Negotiated contracts serving private and corporate customers.

. Increased number of bookings by 44% and, the average sale by 26%

. Coordinated and hosted corporate training that included national

broadcast with live streaming sound and video; in addition to

weddings, retirement, holiday, birthdays, and anniversary

parties, memorials, concerts, and church celebrations.

. Supported local community providing space for; non-profit fund

raisers, multiple local Chamber events, and memorial serves at

minimal or no charge.

. Developed strong referral relationships with local restaurants,

caters, event coordinators and wedding planners, music disk

jockeys and Chamber of Commerce in four local cities.

Licensed Oregon Real Estate Broker - J. L. Scott, & Realty Sales Group

2003 - 2009

. Specialized in residential, investment properties, and condo

conversion project management.

. Wrote & negotiated Sales contracts renegotiated as needed,

resolved conflicts during escrow to facilitate timely closes.

. Developed and executed marketing plans for condominium project and

residential listings.

. Assessed first time buyers financial and lifestyle needs and

provided the education necessary for them to make an informed

confident purchase decision.

. Built relationships with mortgage brokers, title companies,

property inspectors, contractors, real estate lawyers, and

principal brokers to support and protect customer's needs

Call Center Assistant Manager Living Enrichment Center 2001 - 2003

. Received customer service calls and financial contributions on

multiple lines.

. Wrote responses to website and e-mails inquires

. Database entry, research and tracking, statistical reporting.

. Managed emotionally distressed callers in compassionate

professional manner.

EDUCATION

Portland State University - B. S. Business Administration, Marketing,

graduated with Honors

National Business Honor Society, Beta Gamma Sigma



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