Customer Service Supply Chain

Laurie McAllister

**** *. ******* *****, ******** 61554

309-***-****

Purchasing / Supply Chain / 6 Sigma / Project Management / IT

Performance-driven and creative professional offering diverse expertise and

achievements. Proven success in purchasing, contract negotiations training,

supply chain, supplier development and management, cost & financial

analysis, information systems, cost containment initiatives, and 6 Sigma

projects. Strong leadership, communication, and analytical problem solving

skills. Quick learner, known for paying attention to details and managing

multiple tasks. Thrives in fast-paced environment. Looks at the "big

picture" perspective in approaching organizational and individual decision-

making. Identifies problems, designs strategic solutions, manages and

implements process improvement initiatives. Willing and capable of making

difficult decisions. Provides superior customer service through effective

listening, needs assessment, and meticulous follow-through. Maintains

excellent relations with employees, senior management team, suppliers, and

customers.

AREAS OF EXPERTISE

. Project Management

. Purchasing

. Cost & Financial Analysis

. 6 Sigma Green Belt

. Communications

. Telecommunications

. Hardware & Software Applications

. Printing & Publishing

CAREER SYNOPSIS

Volt - at Caterpillar for Tenneco Automotive - Mossville, Illinois

Material Planner - April 2010 - present

Accountable for the development and needs of prototype suppliers. Building

vital relationships with suppliers. Maintained summary spreadsheets and

ran reports for both internal and external clients. Collaborated with

engineers to meet suppliers needs to insure due dates were met. Daily

submitted RFQ's, tracked shipments, delivered parts, reported updates,

follow ups, and produced kit lists. Also, responsible for traveling once a

month to Tenneco's Nebraska plant and provide expense reports.

Volt at Caterpillar Inc. - Peoria, Illinois

Indirect Purchasing Analyst, Global Purchasing - Infosys -

January 2009 - May 2009

Responsible for Global Purchasing Indirect categories of Perishable Tooling

trademark products (spend $50M). Accountable for the development,

communication and implementation of global, national, and regional sourcing

strategies for respective categories. Collaborate with business units to

create a competitive advantage for the enterprise by developing,

optimizing, and integrating a supply base, while delivering local service

excellence.

Trained new employees.

Direct Advanced Purchasing Analyst, Global Purchasing -

June 2008 - December 2008

Analyzed, researched, and reconciled inventory counts. Reconciled

statistical test counts and location audits. Created summary spreadsheets

for both internal and external clients. Yielded significant cost savings

while involved with several 6 Sigma projects.

Technical Illustrator, Marketing Products and Support Division -

May 2005 - June 2008

Produced illustrations in team setting for Caterpillar's parts manuals

while collaborating with parts authors and engineers to produce accurate

graphics. Utilized training and blueprint experience to extract the most

logical and direct views of the parts for the customer. Manipulated 3D

engineering models. Developed page layouts. Worked with all product groups

to assist with deadlines.

SEAPCO - Bartonville, Illinois

Teacher's Assistant - August 1996 to August 2000

Assisted special needs children with their daily developmental challenges.

Stayed up to date with new teaching techniques.

Limestone Comm. High School - Bartonville, Illinois

Teacher's Assistant - August 1995 to August 1996

Assisted teachers with their daily tasks.

EDUCATION

Illinois Central College, East Peoria, Illinois

Associates in Applied Science in Graphic Design. December 2007

PROFESSIONAL TRAINING & DEVELOPMENT

6 Sigma Green Belt . 6 Sigma Strategic Sourcing . CPS Yellow Belt .

Negotiations training . Effective Communications . LOGNET . My Supply

Cabinet . Corporate Records Management . Data Privacy . Information

Protection Guidelines . Both Macintosh and Windows platforms . Networking

Fundamentals . Adobe Suite of Design Products . Blueprint Experience . Pro-

Engineer .Canvas . Vis-Mock-up . Sis Authoring . Infosys . SAP .

References Available Upon Request.

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