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Administrative Assistant Manager

Location:
Columbus, GA, 31907
Posted:
September 23, 2010

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Resume:

Sherry Denise Lesesne

**** ********** *****

Columbus, GA 31907

706-***-**** (home) 706-***-**** (cell)

_____________________________________________________________

Education

Troy State University

Human Resource Certification Institute - HRCI

Expected PHR Certification: December 2010

Suffolk Community College

A.A.S. Degree - Business Administration, June 1986

Member

Society for Human Resource Management

Employment

05/2008 - Present SERRG, Inc., Columbus, GA

Director, Human Resources - Manage all human resource activities for staff

of 30 employees working in 6 departments for multi- specialty research

organization. Manage interviewing, selection of applicants and exit

interviews. Serve as the point of contact with employment agencies,

recruiters and vendors. Oversee and assist in review of corporate policies

and procedures to ensure they are administered fairly and consistently

throughout the organization. Create and modify job descriptions for

corporate and clinical staff. Direct all payroll activities including

performance evaluations, salary increases, benefits, federal and state

employee tax reporting utilizing HRIS program. Serve as subject matter

expert to provide leadership, advice and counsel to team members and all

levels of management, including executive management, on HR policies and

procedures. Facilitate a variety of training for managers and team

members. Conduct structured new hire orientation program. Conduct

investigations and give guidance on confidential, difficult and highly

sensitive performance and behavior issues.

05/2006 - 05/2008 Jack Hughston Memorial Hospital, Phenix City, AL

Director, Human Resources - Provided leadership, advice and counsel to all

levels of management on hospital policy and procedures, legal and

regulatory guidelines. Consulted and advised management in matters of

employee performance issues and disciplinary actions; managed all employer-

initiated terminations; collected and summarized EEO and other employment

and termination data. Planned and administered wage and salary programs

with management; analyzed jobs, prepared job descriptions, evaluated

positions for assignment to wage ranges, and conducted market survey

program. Formulated recruitment and retention plans, legal, and budgetary

guidelines; coordinated entire employment process (advertising,

applications, interviews, reference verification, pre-employment health

screenings, job offers, calculation of starting pay). Managed the

promotion, transfer, demotion, and position reclassification programs.

Administered the institution's various benefit programs and services

including health insurance, life insurance, 401k, workers compensation,

FMLA, disability, and tuition reimbursement. Conducted employee surveys

relating to benefit programs/services; negotiated agreements with various

benefit providers. Represented hospital at hearings related to workers comp

and unemployment claims. Established and maintained a central Human

Resources record system in accordance with hospital practice, legal

requirements, & JCAHO guidelines; maintained terminated employee records

and re-employment verification status. Other responsibilities include

recruitment events at the local colleges and universities for new grad

nursing students and allied health professionals.

01/2003 - 05/2006 St. Francis Hospital, Columbus, GA

Nurse Recruiter - Responsible for recruiting, screening and referring

qualified applicants to hiring authority in departments with vacancy.

Processed new hire paperwork and assisted with the new hire orientation.

Monitored and maintaining position control. Managed all contract staff

according to current hospital needs and handled placement of newspaper and

journal ads for open positions as appropriate. Processed weekly invoices

and compiled surveys of all new hired employees. Other responsibilities

included serving on the scholarship committee, Cheers Foundation, and

Safety committee.

05/2000-01/2003 Randstad, Columbus, GA

Agent - Consultatively sold full service staffing solutions to active,

inactive, and prospect client companies by penetrating and building

relationships for business development purposes in the Columbus and Phenix

City areas. Networked with Talent and clients in an effort to actively

increase revenue and "Talent Working" in the marketplace via Randstad's

services. On a daily basis screened, interviewed, assessed and qualified

applicants for temporary, temp to hire, and direct hire assignments.

Processed criminal, credit, and reference checks on potential applicants

and new accounts. Received job orders and arranged placements, negotiated

with clients on behalf of the employee to secure the best possible

compensation package for direct hire as well as the best pay rate and bill

rate for temporary/contact assignments. Conducted new hire orientations

and discussed safety policies and procedures with the individual employed

by Randstad. Established and fostered an open and communication-intensive

relationship with employees while monitoring their career aspirations. It

was my responsibility to maintain and update the database of

active/inactive/prospect contacts and plan sales activities in advance.

Responsible for weekly employee and retention repots. Each quarter I was

given personal goals in he area of revenue, gross profit and employees

working. Each quarter I met and exceeded all personal goals set by my

Market Manager. Participated in job fairs and attended monthly Chamber

events so that I could network and be aware of new business opportunities

in the Columbus and Phenix City. Was nominated and named Leader of Growth

for the Georgia/Tennessee market and received an award and monetary gift.

07/1999 - 05/2000 Chase Staffing, Columbus, GA

Senior Recruiter - Recruited, interviewed and assessed applicants for

temporary, temp to hire, and direct hire assignments. Participated in job

fairs around Columbus and Phenix City to network and look for professional

and qualified applicants for available positions. Evaluated applicants

utilizing the Qwiz system. Processed payroll on a weekly basis for 100+

employees. Marketed qualified candidates to current or prospective

clients. Took job orders and processed them utilizing Caldwell-Spartin.

Made daily calls to clients and filled light industrial and hospitality job

orders as they came in.

03/1997-07/1999 Home and Health Care, Colorado Springs, CO

Office Manager - Responsible for the supervision of all clerical staff

employees. This included interviewing and screening applicants for open

positions in the administrative field. Managed the clerical area to ensure

that work was done accurately and promptly. Assisted the Executive

Director and Program Director with special projects and administrative

support. Maintained and updated the office manager and clerical task

manual. Maintained client database and also printed reports utilizing

access. Calculated and typed the financial figures for the State report.

Typed and prepared the agenda for the monthly board packets. Attended

monthly board meetings, weekly management meetings, and staff meetings.

Created and typed lease agreements, letters and memorandums. Maintained a

system for open, closed, and new volume files. Created newsletters,

brochures, and invitations utilizing PrintMaster Deluxe. I also ordered

supplies and maintained the petty cash and rewards committee fund.

Assisted clerical staff when needed with the processing of incoming and

outgoing mail.

10/1994-03/1997 International Students, Colorado Springs, CO

Donor Assistant - As the Donor Assistant, opened and processed donor mail

contributions daily. Prepared a daily bank deposit and report of all

funds. Kept the database updated with addresses and name changes. Audited

and voucher monthly reimbursement for more than 100 field staff personnel.

Kept up-to-date files and accounts payable invoices for the field staff.

Other duties included the typing of daily reports, letters and memos.

Assisted the accounting department with bi-weekly payroll.

03/1994-10/1994 The Colorado School for the Deaf and Blind, Colorado

Springs, CO

Administrative Assistant/Transportation Coordinator - Responsible for the

typing of daily reports, monthly parent newsletter, memorandums, and

letters. Maintained the student database to generate dorm reports,

absentee lists, bus/dorm lists, and transportation lists. As the

Transportation Coordinator purchased travel tickets for the students.

12/1991-12/1992 Chiquita Frupac, Philadelphia

Secretary/Receptionist - Answered multi-line phones and routed calls to

appropriate individuals. Processed bi-weekly time cards and assisted with

other clerical duties as assigned.

09/1991-11/1991 - Tillman and Anderson, Leesville, LA

Legal Secretary - Typed legal documents, assisted with the bookkeeping, and

filing.

04/1991-07/1991 Amalgamated Bank of New York, New York, NY

Administrative Assistant - Assistant to Senior Vice President and Director

of Security. Job duties included the scheduling of meetings and preparing

weekly expense reports. Typed various correspondents and reports.

Maintained company confidential records for ID cards and fingerprints.

Assisted the Director of Security with the preparation of criminal

investigations. Did confidential work for the personnel department and any

other special projects as needed.

08/1988-01/1991 The Chase Manhattan Bank of New York, New York, NY

Senior Secretary - My responsibilities included secretarial duties for the

Senior Vice President of Real Estate.



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