Holice Jenkins Jr.
Chelsea,AL
Cell: 205-***-****
***************@*****.***
Objective
To obtain a challenging and rewarding job working with Information
Technology
Technical Skills
. Java
. C++
. HTML
. VB.Net
. Experience with Desktop Support
. Microsoft Office
. Active Directory
. Operating Systems: Windows 95, 98, XP, Vista, Server 2003
. Experience in hardware and software installation and upgrades
. Current Secret Clearance
Education
ITT Technical Institute Bessemer, Alabama
Graduation Novemeber 2008
Software Application Programming
Perfect Attendance
Honors Spring 2008
Employment
Yulista Management Services Huntsville,AL Nov 2009- Apr-2010
Helpdesk Technician Tier 3
At Yulista I was part of a 14 person team that managed and
maintained end users Desktops. All desktops ran windows xp. I was
tasked to handle a single building without management and my daily
task included, installing software or hardware, reset users passwords
using active directory, setup blackberry email, setup outlook, provide
wireless network access, maintain building servers, maintain Xerox
printers, and many other IT related issues.
High Cotton Birmingham,AL May 2008 - May 2009
Data Processer/Helpdesk Support
Working at High Cotton I processed Data for clients to check for bad
address using Mail Software. I also designed some of the client's
letters using software called Printnet T. Also at High Cotton I
assisted the systems administrator by helping users with machines
running windows XP. Task would include, Scanning for viruses,
Installing new software and hardware, setting up phones, setting up
new users and password resets using active directory.
Tax Break LLC. Gadseden,AL 10/2007 - 02/2008
Helpdesk Support Technician
At Tax Break I supported end users with any IT related issues such as
Viruses or networking issues. I supported users with new hardware or
software upgrades. I helped with Outlook issues. I setup new users,
reset passwords or deleted users with active directory.