Customer Service High School

LaQuena S. Tolliver

abkrps@r.postjobfree.com

*** ****** ****

Huntsville, Al. 35811

256-***-**** (cell)

Education: 2007-Present Calhoun Community College Huntsville,

Al.

Dental Assisting

. Pursing a Bachelor's Degree in Dental Assisting

. 2.5 Cumulative Grade Point Average

2002-2006 Madison County High School Brownsboro, Al.

High School Diploma w/ Career Technical Endorsement

. 3.0 Cumulative Grade Point Average

2004-2006 Madison Co. Career Tech Center Huntsville, Al.

. Early Childhood Education I

. Marketing Co-op

Skills: Microsoft Word, Microsoft PowerPoint, Microsoft Excel

Experience: 01/08-9/10 Residence Inn by Marriott Huntsville, Al.

Guest Service Representative

. Schedule reservations, Answer multi-line phone (direct calls

to proper department), computer work, tend to guest needs,

copy/fax machine work, cash/credit transactions

11/07-01/08 TownePlace Suites Huntsville, Al.

Guest Service Representative

. Schedule reservations, Answer multi-line phone (direct calls

to proper department), computer work, tend to guest needs,

copy/fax machine work, cash/credit transactions

12/05-05/07 Kroger Huntsville, Al.

Customer Service Supervisor

. Assisted customers, Cash/credit transactions, returns,

refunds, Western Union, Ran floor

Achievements: A/B Honor roll ('01-'05), Who's Who Among America's High

School Students ('04-'06), Most Outstanding Student ('04-'05), Member of

National Technical Honor Society, President/Member of FCCLA ('02-'06),

Captain/Member of Cheerleading Squad ('04-'06), Awarded President's

Volunteer Service Award ('06), Residence Inn Employee of the Year 2010

References: 1.) Convonta Stone- 256-***-****

2.) Chris Clements- 334-***-****

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