High School Customer Service
Resume:
Andrea King
***** ********* **** ***********, ** 92392
abkrmf@r.postjobfree.com
Objective: Find employment with a company where my skills and experience
will be an asset to the business while furthering my knowledge and
abilities in the process
Skills
. Able to read, write and speak English.
. Familiar with computer literate.
. Good and energetic personality.
. Ability to work independently.
. Cash handling experience is most important.
Experience:
04/200*-**-**** Physical Therapy and Aquatic Rehab
Victorville, CA
Front desk receptionist
. Manage a medical front desk in areas of manual and computerized
scheduling, billing, and medical/insurance records management,
including major carriers and Medicaid.
. Concentrated on cleanness and neatness of desk and office areas
. Generate reports to doctors that send us patients letting them know
the status.
. Maintained patient charts and files, input patient information into
MediSoft.
. Call for patients; have them sign the necessary paperwork, collect
payments, escort patient to exam room.
. Make sure that I try every possible way to contact patient as far as
sending a letter to their home address to try and get them scheduled
if unable to reach by phone.
. Bi-Lingual communicator with excellent organizational, time
management, and follow through skills.
. Maintain a working knowledge of medical terminology exercised to
record and interpret patients' information.
. Schedule patients' medical screenings and following up to obtain
results; verify insurance information
. Maintain open lines of communication between patients, physician,
staff, and laboratory personnel.
11/200*-******* Target
Victorville, Ca
Sales Associate
. Ensure that each customer receives outstanding service by providing a
friendly environment, which includes greeting and acknowledging every
customer, maintaining solid product knowledge and all other aspects of
customer service.
. Assist in floor moves, merchandising, display maintenance, and
housekeeping.
. Assist in ringing up sales at register and/or bagging merchandise.
. Aid customer in locating merchandise.
. Communicate customer requests to management
. Any other tasks as assigned from tome to time by any manager.
12/2006-07/2007 Solo Wear
Victorville, Ca
Retail Sales Associate/Cashier
. Operate cash register and receive payment from customer in cash or
credit card, accurately counts and provide change to customers
. Contribute to the overall display and presentation efforts with the
store environment, including stocking/replenishing merchandise
. Resolve all customers receive receipts on all purchases.
. Ensured the storefront looked presentable, compelling, and
aesthetically pleasing to customers.
Volunteer Work:
11/2007-02/2008 Desert Valley physical Therapy
Victorville, Ca
Physical Therapist Aide (working under the direct supervision of Physical
Therapist)
. Administer active and passive manual therapeutic exercises,
therapeutic massages, and heat, light, sound, water and electrical
modality treatments, such as ultrasound.
. Arrange treatment supplies to keep them in order
. Instruct, motivate, safeguard and assist patients practicing
exercises and functional activities, under direction of medical
staff
. Perform clerical duties, such as taking inventory, ordering
supplies, answering telephones, taking messages, and filling out
forms.
. Fit patients for orthopedic braces, prostheses, and supportive
devices, adjusting fit as needed.
. Measure patient's range-of-joint motion, body parts, and vital
signs to determine effects of treatments or for patient's
evaluations.
Education:
08/2008- present Victor Valley College
Victorville, Ca
06/2007-01/2008 R.O.P. Victor Valley High School Victorville,
Ca
01/2007-06/2007 R.O.P. Victor Valley High School
Victorville, Ca
12/2002-06/2006 Silverado High School
Victorville, Ca
07/2002-12/2002 Sonora High School
Brea, Ca
Certificates:
06/2006 High School Diploma
01/2008 Physical Therapist Aide Certificate
Contact this candidate