Customer Service Sales

Michelle Vivienne

**** ******* ***, ******, ** **436

Mobile: 775-***-****

Email: abkrlh@r.postjobfree.com

Objective

Seeking an opportunity that will utilize my customer service, sales, and

management experience

Experience

Customer Relations Coordinator, MAGIC Intl, Woodland Hills, CA April

2007-Dec 2008

. Was responsible for buyer attendance to the world's largest apparel

trade show

. Created relationships with key buyers: traveled to their stores,

introduced clothing lines to buyers, provided customer support to our

attendees

. Completed rigorous call campaigns in order to get retailers to come to

our trade show

Sales Manager, Steve Martino & Associates, LA, CA April

2004-Jan 2007

. Was responsible for sales generated for this 18 person bi-coastal

wholesale apparel company

. Motivated the team, established reward incentives, and set up

individual monthly and weekly goals for each boutique sales rep

. Arranged trade shows, provided sales reports for analysis

. Handled all finances, HR, and payroll duties

TV Production Coordinator, Style Network/E! Entertainment, LA, CA Jan 02-

March 04

. Created studio and post schedules, secured crew, editors and equipment

. Created budgets and estimates

. Processed and approved all invoices, researched and set up vendors

. Found locations, obtained permits, attended shoots to ensure

productivity

. Disseminated information from the Executive Producers to the rest of

the crew

Client Services & Operations Manager, Yeah Studios, Burbank, CA Jan 01-

Oct 01

. Acted as an agent between outside clients and facility

. Managed staff of nine editors, booked all rooms and equipment

. Created bids, negotiated rates, provided excellent customer service

. Processed all work orders, created financial spreadsheets

. Implemented marketing systems

Education

Bachelor of Arts, Philosophy, May 1999

University of Southern California, Los Angeles, CA

Community Involvement

January - June 2009 - Comfort Zone Camp - Camp counselor for children

who have experienced the death of a parent or sibling

Computer Literacy

Mac & PC proficient. Microsoft Office (Word, Excel, PowerPoint,

Publisher), ISIS, SIS, File Maker Pro, Quickbooks, ScheduAll, and

excellent web research skills.

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