Customer Service Medical

David N. Hudson-Roby

*** **** ******

Independence, Oregon 97351

503-***-****

abkrj2@r.postjobfree.com

CAREER OBJECTIVE

Full/Part-time position with a focus on quality customer service

SUMMARY OF QUALIFCATIONS

. Medical Terminology, Anatomy, Physiology

. HIPAA Certified

. Workplace Bloodborne Pathogens Training

. ICD 9, CPT & HCPCS coding

. ClaimGear / Medisoft software

. Ten years commercial driving experience

. Exceptional customer service skills

. Conflict-Resolution training

. Excellent communication skills

. Highly organized, accurate and efficient in trip planning

. Track record of on time performance, exceeding expectations

. Current DOT Medical Certificate

. Trained and certified as an Emergency Medical Technician in Los

Angeles County California. (1994-1996)

PROFESSIONAL EXPERIENCE

2010 - 2010 Salem Hospital, Salem, Oregon

Student Extern

. Registered patients in the E.D. using Epic Software.

. Pulled and reconciled patient chart information in Health

Information Management System

. Observed in Insurance verification, Access Services, main

admitting.

2008 - 2010 MV Transportation, Portland, Oregon

Part Time "Lift" Bus Operator

. Operate public transit vehicle following Passenger Manifest and

schedules.

. Assist physically & mentally disabled passengers.

. Experience with use of mechanical lifts, secure various mobility

devices.

1997 - 2003 Tri-Met, Portland, Oregon

Full Time Bus Operator

. Operated public transit vehicle following routes and schedules.

. Class B-CDL with air brake and passenger endorsement.

. Experienced in on-board navigational equipment.

. Line Trainer - assisting new employees with BTW skills,

procedures and policies.

. Six year safe driving award, Tri-Met / ATU.

. Positive reviews of job performance from trainers and

supervisors.

. Numerous commendations from passengers for safety and customer

service.

EDUCATION & TRAINING

2009 - 2010 Medical Insurance Billing Coding Diploma (Graduate)

Everest College

2010 - 2012 Administrative/ NCMA Medical Assistant Degree (Student)

Everest College

Contact this candidate