Manager Customer Service

Karyn Shirley Objective

P.O. Box **** To obtain a position that challenges my extensive knowledge

Gardnerville, NV base that ranges from warehouse work to executive support. A

***** ******** **** *an utilize my years of experience in office

775-***-**** management, inventory control, logistical management and

jazzinpaints@yah customer service. Your internal and external customers will

oo.com enjoy a sincere desire to provide them with the best service

available.

Employment History

Personal Assistant - Part Time

06/2010 - Present LD Baxter Consulting Gardnerville, NV

Basic bookkeeping for owner's personal accounts payable and

accounts receivable.

Maintain inventory of restaurant's bar supplies, including

ordering.

Assist with developing SOP's for restaurants.

Graphics design for advertisements.

Campaign Manager - Temporary Position

01/2010 - 06/2010 Mark Lumpkin Smith, NV

Maintained constant communications and coordination for

candidate who was outside of the country.

Developed, designed and constructed campaign web site.

Designed campaign introduction flyers, business cards, banners

and signs.

Organized campaign "meet & greets".

Fielded extremely heavy communications throughout the county

Yellow Ribbon Support Specialist - Temporary Position

10/2009 - 12/2009 GAP Solutions, Inc Carson City, NV

Work with Army National Guard contacts, both military and

civil service to coordinate Yellow Ribbon events in

conjunction with unit deployment.

Assist ARNG territory lead with developing a more streamlined

event process.

Assist all service members who request assistance both during

events and all phases of the deployment cycle.

Submit recurrent and special reports to territory leadership

Provide briefings during Yellow Ribbon events for both

introductory briefs and specialty briefs as needed.

Logistics Manger

06/2007 - 07/2009 SOC, LLC Minden, NV

Due to recognized performance; promoted within the company

from Inventory Specialist / Warehouse Manager.

Developed, designed and processed all domestic and

international purchase requisitions.

Assisted in developing policies and procedures for the

Logistics Department.

Deployed to Iraq where I installed and trained our employees

on an asset tracking program.

Responsible for tracking both domestic and international

inventory and assets, while maintaining accountability of

sensitive items.

Contributed to pricing and coordination meetings / red teams.

Inventory Specialist/Warehouse Manager

04/2006 - 06/2007 SOC-SMG, Inc Minden, NV

Shipping and receiving, both international and domestic

Stock room management, developed a min/max level and ordered

to replenish, sustain stock for the numerous short notice

deployments.

Traveled to military installations to ship sensitive items

overseas.

Procurement Manager back up

Operations Assistant

12/2005 - 04/2006 Blue Ribbon Personnel Minden, NV

Hired for 3-week assignment & was offered permanent employment

Responsible for releasing orders to manufacturing section

Shipping of products both domestically and internationally

Responsible for tracking all consignment inventory both

domestically and internationally

Maintained positive client relations both domestically and

internationally

Procurement department back up

Dispatcher

10/2004 - 08/2005 Excalibur Lab Specialists Minden,

NV

Originally hired through a staffing agency, was rolled over to

permanent employment after 6 months

Maintained data base for 15 field service technicians'

appointments

Created/maintained/distributed various reports tracking all

service call information to vendors, customers and

technicians.

Fielded an extremely heavy volume of incoming phone calls.

Provided upper level management with administrative functions

as needed.

Self-Employed

06/2003 - 10/2004 Barn Manager Bakersfield, CA and

Minden, NV

Responsible for maintaining and ordering barn supplies (feed,

vet, etc)

Supervised cleaning and feeding crew.

A/P & A/R via QuickBooks.

Client relations, travel arrangements for owner, other duties

as needed.

Operations Clerk

12/2002 - 05/2003 US Navy Child Development Center

Fallon, NV

Responsible for day to day operations of the USDA Food

Program.

Duties included planning daily menus to USDA guidelines,

tracking monetary expenditures, submitting reports to federal

programs, maintaining stock room for menu items and serving

supplies.

Weekly ordering of supplies for food program and other items

as needed.

Developed a spreadsheet that automated the daily configuration

for portion control and quantities that varied on a day to day

basis.

Operations Assistant

11/1999 - 05/2002 Mr. Gasket, LLC Carson City, NV

Hired through a staffing agency, was promoted twice into

progressively more responsible positions.

Original duties included data entry and pulling parts for

orders. Cross trained for receiving clerk, cycle-count clerk,

shipping department and packing floor.

Receptionist duties included 10-line switchboard with very

heavy call volume, inputting purchase orders, maintained

department specific files and provided upper level management

with administrative & secretarial functions.

Operations Assistant duties included creating manager's

reports, created and maintained part number data base for the

engineering division and processed customer orders to create

invoicing and inventory control.

Education - Graduated 1981 Burroughs High, Ridgecrest, CA

C.H.S.P.E

Other Experience - Highly versed in Microsoft Office with an

emphasis on Excel

Type 65 WPM 10-Key by touch - Recent test results available

References - Upon Request.

Contact this candidate