Manager Human Resources
Resume:
Pooja (Upinder) K Rao
abkrc3@r.postjobfree.com
SUMMARY
. More than twelve years of experience in the Information Technology
including eight+ years of Technical Recruiting. Also, have experience
recruiting for executive level management positions. Have strong
experience recruiting for Engineering, Mortgage, Banking, and
Financial positions
. More than three years of Human Resources and administration
experience.
. Experience recruiting for contract, contract to hire and direct
hire/permanent positions
. Possess excellent knowledge of recruiting and hiring processes
including sourcing, interviewing, reference checking, tracking, salary
negotiations, and closing.
. Possess strong technical/business acumen and understanding of
technical requirements; excellent candidate assessment skills.
. Have a strong sense of urgency and a dedication to provide quality
candidates efficiently and effectively.
. Demonstrated leadership. Experience hiring, and training other
recruiters
. Strong experience in account management. Proven ability to work
effectively with clients.
. Knowledge of Employment laws.
. Proficient with Applicant Tracking Systems and MS Office.
EDUCATION
. Bachelor of Commerce, in Accounting, Mumbai/Bombay University, India
. Presently doing Technical Writing from CAL State University, CA (one
class pending)
Work Authorization: Green Card
PROFESSIONAL EXPERIENCES
Spherion Professional Services (Technisource)
May 2007 - 2009
Senior Technical Recruiter
. Owned full-cycle recruiting: interviewed, offered, negotiated and
closed candidates for assigned requisition
. Recruited and hired candidates for contract, contract-to-hire and
permanent placements for IT positions for multiple client companies.
. Effectively recruited IT Professionals in a time-sensitive
environment.
. Developed, drove and executed comprehensive search strategies to
recruit senior and niche candidates.
. Located potential candidates through Internet research, internal
database, referrals, Networking, and other strategies.
. Made initial contacts, scheduled and conducted full cycle interview,
met each in-person, and submitted for the matching position.
. Responsible for checking references, negotiating terms and rates,
coordinating the interview process, extending offers, and closing
candidates.
. Extended offers of employment to successful candidates and filled all
the necessary paper work after the hire.
. Placed candidates in diverse industries including Banking, Financial,
Healthcare, Insurance and Manufacturing industries
. Recruited for professional positions in Fortune 500 organizations.
. Specialized in Software Engineers/Architects, Database
Architects/Developers/ Administrators, Network/System/ Engineers, Web
Developers, Web Designers, Quality Assurance/Test Engineers, Technical
Program/Product/Project Managers, Development Managers, Data
Warehouse, Data Modelers, Business Analysts/Business Systems Analyst.
Julius Schifaugh Consulting Services Inc
March 2005 - April 2007
Senior Recruiter
* Top performer for 2005 and 2006
* Employee of the year 2005
Responsibilities:
. Full-cycle Recruitment.
. Recruited for contract, contract-to-hire and direct hire/permanent
positions.
. Oversee and manage processes such as sourcing, screening,
interviewing, reference checking, and background investigations,
assist the candidates in preparing their resumes, scheduling
interviews with clients. Coach candidates through the client interview
process.
. Negotiate salary/hourly rate with the candidates.
. Place job requirements on the Internet to increase available candidate
pool. Also sourced candidates through personal contacts, candidate
referral, direct sourcing and networking. Also, utilize internal
database to identify potential candidates.
. Coach and train other recruiters by helping them in understanding the
requirements and identifying the right resources
. Manage client accounts from start to finish- negotiate the contract,
discuss their needs, submit matching skill resumes, schedule
telephonic and face-to-face interviews, follow-up calls/emails and
close the deal.
. Follow-up on all existing business to ensure retention, quality
control and development of new business.
. Attend networking events to develop new clients.
. Participate in recruitment and account management meetings, focused on
troubleshooting difficult positions and managing client issues.
. Recruited for Financial, Real Estate, Mortgage and banking positions.
3Di Systems, Inc
September 2000- February 2005
Senior Technical Recruiter/ Corporate Recruiter/Human Resources
Responsibilities:
. Developed and implemented effective recruiting strategies in order to
attract, screen, recruit, and select high quality candidates.
. Developed/improvised several agreements/contracts for the company -
Employee Manual, confidentiality and non-disclosure agreements.
. Recruited and hired candidates for contract, contract-to-hire and
permanent placements for IT positions.
. Practiced numerous sourcing strategies including referral generation,
ad placement, position postings, direct sourcing/cold calling,
networking (job fairs, shows, IT networking groups) partnering with
other business partners, candidate referral and networking to develop
a qualified pool of candidates.
. Interviewed and screened candidates.
. Assisted the candidates in preparing their resumes, scheduling
interviews with clients. Coached candidates through the client
interview process.
. Articulated and negotiated job offers with candidates
. Checked candidates references and performed background investigations
. Clearly communicated all aspects of the offer including salary, stock
options, benefits, bonuses, relocating, etc.
. Prioritized clients' requirements in a high volume, time-sensitive
environment to meet deadlines.
. Established and maintained solid working relationships with hiring
managers.
. Determined the needs of the hiring managers.
. Assisted in developing business proposals for the company's clients.
Accompanied manager on sales calls
. Developed databases for client and candidates contact information.
. Followed-up on all existing business to ensure retention, quality
control and development of new business.
. Seek new avenues to penetrate clients. Cold called prospects and
customers for leads
. Acted as a liaison between candidates and hiring managers.
. Followed-up with the clients to get their feedback on our candidate's
performance.
. Contract negotiation with new clients/vendors.
. Established new vendors on an on-going basis to enable the company to
get qualified candidates at economical rates.
. Maintained ongoing contact with passive candidates.
. Provided advice, direction and expertise to management on recruitment
techniques.
. Assisted the offshore team in the recruitment process.
. In the absence of Technical Writer, responded to County's RFP(s)
(Request for Proposal) by preparing and submitting proposals to the
Government agencies.
. Got the company approved with the Los Angeles County (Government) as a
preferred vendor for various categories.
. Participated in recruitment meetings, focused on troubleshooting
difficult positions and managing client issues.
. Filed new H1-B1 visa and transferring of H1-B1.
. Professionals recruited:- DBA, Business Analysts/Business Systems
Analyst, Programmer Analyst, Junior/Intermediate Programmers, Disaster
Recovering Planning, Application Developers, Architects, Desktop
Support, Helpdesk Support, System Administrator/Engineers,
Network/Unix Administrators, Technical Writers, Testers, Designers,
Project Managers, Data Warehouse and Data Modelers
PREVIOUS EXPERIENCE
Datapro Inforworld Ltd, India
Assistant Area Manager- Information Technology
During my tenure with Datapro held the following titles: Administrative
Assistant, Counselor, Center Supervisor, Center Manager, and Assistant Area
Manager. As an Assistant Area Manager, was responsible for seven training
centers.
Responsibilities:
. Student interface and administration, counseling, business promotion,
business planning and execution, financial planning and budgeting,
generation of higher profits by enhancing work efficiency within the
organization, achievement of set targets, liaison between staff and
management, recruitment and monitoring of staff and center
administration.
. Created systems within the organization, which helped the center to
remain focused on achieving its set targets while at the same time
ensured that the customers were satisfied.
. While working as a Center Supervisor and later Center Manager of a
Center, achieved 90% of the set target for four years consecutively.
The center was awarded the 'Best Performing Center' award in October
1995. Additionally, received a spot award for the work put in as a
Team Leader for three training centers.
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