Customer Service Sales

Samuel K Molale, III

**-*** ** ****** ******

Hilo, Hawaii 96720

Cell: 808-***-****

Email: ***.********@*****.***

Profile:

** ***** ** *** ***** of account management, customer service, business

development, customer and business relations. Married 26 years, 1

child/son junior at Kamehameha Schools Hawaii Campus. Interests include

golf, cooking, and history.

Retail Store Manager: Sprint-Nextel, Hilo, Hawaii 2004-2008

Responsibilities include overall store operations, sales, marketing, hire, and

recruitment of retail sales staff. Business development and maintenance of

retail, residential, and business accounts through prospecting leads and

referrals were also executed. Quarterly assessment, reviews, and training

coaching of staff to exceed current goals with each account representative.

Networked with business and community organizations with company-

sponsored events to establish strong rapport.

Business Account Manager: GTE Wireless/Verizon Wireless, Hilo and

Kauai, Hawaii 1990-2004

Responsible for sales of wireless products, and data services to small

businesses, government agencies, public utilities, and multiple hotel chains

on Hawaii Island and Kauai. Other duties included trade shows and other

public events to demonstrate and promote business partnerships.

Education: AS Police Science, Honolulu Community College, Honolulu,

Hawaii

Skills: MS Systems, MAC Proficient, Telemarketing/Qualifying leads,

customer service, problem resolution, extensive management background,

human resources, public relations, sales, marketing, excellent business

relationships established; 21 years.

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