Sales Professional
Resume:
Jennifer E. Bittenbender
Mooresville, NC 28115
"To bring to your organization enthusiasm, dedication, responsibility, and
good work ethic, combined with a desire to utilize my skills obtained
through experience as an educator and professional cheerleader."
Education:
Kings College, 1999-2001, Elementary Education
SUNY Old Westbury, 1998-1999, Elementary Education
Professional Experience:
Hickory Tavern Birkdale, Huntersville, NC
Hostess, Bartender April 2010 - Present
*Supervise and coordinate activities of dining room personnel to provide
fast and courteous service to patrons.
*Greet guests, escort them to tables, and provide menus.
*Inspect dining room for neatness and cleanliness of tables and pathways.
*Meet and seat customers in a professional and friendly manner.
*Serve as the first point of customer contact on the phone or in person.
Double Door Inn at Lake Norman, Cornelius, NC
Server, Bartender February 2010 - July 2010
*Greet and welcome all guests in a pleasant and professional manner.
*Take and up-sell guest food and beverage orders.
*Keep assigned areas clean and empty of glasses, bottles and dishes.
*Fully utilize the "Micros" computer system.
*Train new employees in the use of computer system as well as billing,
handling cash, interacting with guests, up-selling and policies.
*Completed the North Carolina ABC Commission "Responsible Alcohol
Seller/Server Program."
Charlotte Checkers Professional Hockey, Charlotte, NC
"CheckMate" Professional Cheerleader/Dancer 2007-2008, 2008-2009
*Maintained a high level of fitness and dance ability.
*Greeted fans at the start and finish of every home game and event.
*Represented the Charlotte Checkers Hockey Club at games as well as
corporate and community events.
*Energized the crowd at home hockey games at the Time Warner Cable Arena in
Charlotte, NC.
*Attended All-Pro3 Professional Cheerleader convention in Atlanta, GA in
2007 and 2008.
*Networked with other professional cheerleaders and coaches.
*Assisted in sales of Checkers merchandise during games and at appearances.
*Personally interacted with fans before, during and after all events in the
lobby, arena and private business/sponsor suites.
Bright Horizons, Leslee Lloyd Child Development Center, Charlotte, NC
Pre-K Lead Teacher 2006-2009
*Created weekly lesson plans.
*Instructed children in proper life skills, beginning literacy, math,
science, art, and social studies, as well as reading and writing.
*Ensured health and well being of classroom.
*Observed and documented social and behavioral development.
*Trained new employees on Bright Horizon's policies and procedures.
*Chosen twice to teach seminars at bi-annual training day for all Charlotte-
area Bright Horizons' centers.
*Co-taught a seminar at the 2008 Fall training day focused on managing
transitions in and outside of a classroom environment.
*Independently taught a seminar at the 2009 Spring training day focused on
children's fitness and nutrition.
Elwood Middle School, East Northport, NY
"Dazzlers" Kickline and Pom Squad Coach 2002 - 2006
*Weekly contact with Principal, secretaries, guidance counselors, custodial
staff, other coaches and parents.
*Choreographed competitive, challenging routines for performance and
competition.
*Instructed girls with little or no prior dance experience in proper
techniques, formations, stretching and performance skills.
*Encouraged teamwork, leadership and school pride at all times.
*Remained up to date with current dance styles, costumes and competition
expectations.
*Led Elwood to become one of the top three middle school teams on Long
Island.
Tutor Time, East Northport, NY
Lead Teacher 2001-2006, Part Time Teacher's Assistant 1999-2001
*Created weekly lesson plans.
*Instructed children in proper life skills, beginning literacy, math,
science, art, and social studies, as well as reading and writing.
*Ensured health and well being of children in a classroom environment.
*Observed and documented social and behavioral development.
*Trained new employees on Tutor Time policies and procedures.
*Active member of "Better Together Committee"; helped find new ways to
better the center, parent relations, curriculum and classroom environments
as well as employee morale.
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