Customer Service Sales

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H E AT H E R B AT E S - R A N D A L L

PROFILE & OBJECTIVE

I am a friendly, loyal and dedicated individual who has an ambition to succeed. I seek knowledge

and enjoy jobs with hands on learning where I can work cooperatively with others but also

efficiently and independently on my own. With more than 7 years of customer service experience

under my belt, I have a love for clerical and administrative jobs where my love for servicing people

can shine through. I am seeking a position in which I can develop and excel all while enjoying what

I do and giving my all to an employer.

WORK EXPERIENCE

[Capital One Bank] [Metairie, LA.] [2008 Present]

[Teller]

Developed customer relations and assisted customers with their needs while ensuring their personal

security.

Maintained accounts: savings, checking, money markets, CD's, and loans

Networked with local businesses

Forged supporting relationships with new and existing account base

Informed customers of new products/opportunities that were available to them for a total of 20+

sales referrals per month.

[Friedman’s Jewelers] [Cullman, AL.] [2008]

[Sales Associate Cashier: temporary position]

Greeted customers upon entry

Assisted with the finding, sizing, and repair of jewelry

Answered phones and scheduled consultations

Merchandized jewelry displays

Handled cash deposits

[Lowe’s] [Cullman, AL.] [2008]

[Cashier: temporary position]

Utilized excellent customer service skills.

Operated cash register to itemize and total customer’s purchases.

Collected cash, checks and credit cards from customer and made change for cash transactions.

Performed light housekeeping duties in sales area and maintained supply levels.

[Wal Mart] [Cullman, AL.] [2007 2008]

[Cashier]

Utilized excellent customer service skills.

Operated cash register to itemize and total customer’s purchases.

Answered and directed incoming phone calls

Cashed customers payroll checks, and assisted customers with purchasing money orders, money

grams and in store bill pay

132 AZALEA DR. LAPLACE, LA. 70 06 8

2 5 6 9 6 21 2 9 0 • H E AT H E R 4 31 3 0 0 @ H O T M A I L . C O M

HEATHER BATES RANDALL

EDUCATION

Hanceville High School: 2005 Graduate

Wallace State Community College: Pre RN

SKILLS

Typing (50 WPM)

Computer: Semi Proficient in Microsoft Office Programs

Multi phone line

Interpersonal skills

Organization skills

General office duties

Medical knowledge

LANGUAGES

Speak fair Spanish

REFERENCES

Arlexia James Metairie, LA.

Co Worker, 504-***-****

Candie Fowler Cullman, AL.

Management, 256-***-****

Nora Hill Gadsden, AL.

Family Friend, 256-***-****

Sarah Hojjat Metairie, LA.

Management, 504-***-****

Contact this candidate