Customer Service Quality Assurance

RUSSELL SAUER

**** ** **** **. *********, OK ****0

E-Mail: abkr29@r.postjobfree.com

Cell: 330-***-****

Professional ~ Reliable ~ Respectable ~ Able to obtain Secret Security

Clearance

Strong problem solving and superb leadership skills. Unsurpassed initiative in Time

Management. Positive understanding of direction and urgency. Able to Possess Secret Security

Clearance.

PROFESSIONAL EXPERIENCE

1United States Navy- 6 Years

2QA/SO on E-6B aircraft, Tested Engine Cads, Halon Bottles, Performed Cad checks

2Egress/Explosive Systems Instructor.

3Highly trained in jobsite safety procedures and precautions.

35 years experience Quality Assurance in inspections, auditing, equipment, safety.

4Assisted Budgeting and maintained finances in excess of $120,000 yearly

6Supervised and trained an average crew size of twelve assigned personnel.

7Provided direct personnel support, including records maintenance and counseling for

twelve assigned personnel.

9Basic training for Law Enforcement Officers, Phase 1

COMMUNICATIONS SKILLS

Proven ability to communicate effectively in diverse environments.

Developed good leadership to promote top performance from employees; encourage open

communication between co-workers.

Great customer Service Skills

PROFESSIONAL SKILLS

11Aircraft Mechanic for 5.5 years. to include Air-conditioning systems, bleed air, seats,

structural mechanic, life support, oxygen systems, LOX systems, troubleshooting, op

checks, etc

13Instructed, supervised and evaluated performance of groups of up to 8.

14Experienced in handling confidential information and materials.

15Coordinated and expedited workflow and materials within departments according to

production schedules. Conferred with department supervisors to determine work

progress and completion dates.

16Self –motivated and confident in making independent decisions.

17Successful in learning and comprehending new systems and methods.

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