Brandon E. Perry

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*** **** **** ******. ********, IN 46013: Mobile: 765-***-****

abkqyk@r.postjobfree.com

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Core Competencies

Scheduling Improvements / Customer Relations / Office Administration / Supervision / Record keeping/ Oral

& Written Communications / Project Management/ Time & Task Management

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PROFESSIONAL EXPERIENCE

Diamond Park Apartments Canyon Country, CA 661-***-**** June 2009 to June 2010

Leasing Consultant

Scheduled appointments for prospects to come to tour our property.

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Leased an average of 3-5 apartments per/week.

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Contacted all advertising sources making sure pricing was accurate.

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1 year in leasing at a 256 residential apartment home property.

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Initiated and participated Resident Retention events.

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Hart, Mieras & Morris Law Firm, Arcadia, CA 626-***-**** June 2008 to June 2009

Client Relations Administrator

Established great relationships with present as well as, potential clients.

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Managed the fulfillment process in mailing correspondence to all current and potential clients.

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Produced public seminars from start to finish.

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Increased client base by tenacious follow through which produced an increase in bottom line profits.

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Healthcare Recoveries Encino, CA 818-***-**** June 2006 to February 2008

Audit Coordinator

Scheduled and conducted on-site audits for Blue Cross in compliance with HIPAA.

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Prepared and maintained reports based on audit results, to initiate corrective action.

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Revised data information in CMS and BCCA to comply with regulatory changes.

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Reviewed an average of 1200+ medical record charts per month.

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Generated $1.6 million in revenue within 18 months.

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Alchemy Worldwide Sherman Oaks, CA 818-***-**** March 2003 to April 2006

Customer Service Supervisor

Supervised a call center of 20+ customer service representatives including administration with an

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inbound call volume of 6000+ calls per/week.

Track record of increased sales on standard products as well as newly featured products and a low return

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rate under 1%.

Forged outstanding working relationships, and effectively resolved problems related to customer

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complaints.

Managed projects i.e.…collections letter mailings, collection accounts.

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Optimized productivity by an employee evaluation process and taking part in terminating

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underperforming staff and hiring top performers.

Performed side by side and silent monitoring tasks to all representatives.

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Education & Professional Development

Pasadena High School Graduate 1994

Computer Skills

Windows, Word, Excel, ACT, Outlook, Outlook Express & Yardi

Excellent references upon request

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