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Jessica N. Lofton-Drews

** ********* *****

Spring Lake, North Carolina 28390

United States

910-***-****

abkqv7@r.postjobfree.com

WORK EXPERIENCE:

AT&T (01/25/2010- Current)- Customer Service Representative

Fayetteville North Carolina United States

Supervisor: Adrienne Lester- 910-***-****: Contact: Yes

Salary: 11.50

Hours per week: 40

Duties: Answer phones and assist customers with troubleshooting, making

payments, setting payment arrangements, orders, and new accounts or changes

to existing accounts. We also advise of new products and options for

customers when we review their accounts.

RGIS (01/2009-07/2009)- Inventory Specialist

Fayetteville, North Carolina United States

Supervisor: LaTonia Walker- 910-***-****: Contact: Yes

Salary: 8.50

Hours per week: 30

Duties: To inventory the pharmacy section for stores as well as other

departments, provide an accurate and total count of merchandise for a

variety of stores, primarily Wal-Mart.

Fayetteville- Cumberland City Hall Human Relations (10/2008 - 01/2009) -

Intern

Fayetteville, North Carolina United States

Supervisor: Luis Collazo - 910-***-****; Contact: Yes

Pay Grade: A1 - 00 - 0

Salary: $0.00 per hour

Hours per week: 10

Duties: As an intern at City Hall's Human Relations Department, my duties

include

creating and distributing correspondence. I also receive, transfer, and

conduct phone

calls while in the office.

Grassroots Campaign (09/05/2008 - 10/10/2008) - Voter Registrar

Fayetteville, North Carolina United States

Supervisor: Eric Ritter - 510-***-****; Contact: Yes

Salary: $10.00 per hour

Hours per week: 40

Duties: As a voter registrar, my duties were to stay informed on politics

by watching

debates, participating in discussions, and reading various materials.

Voter registrars talked to people about issues that were important to them

and helped citizens to register to vote.

Army National Guard Reserve (07/20/2006 - Present) 2 Lieutenant

Raeford, North Carolina

Supervisor: Captain Hunt - 910-***-****; Contact: Yes

Pay Grade: 2 Lieutenant/ O-1

Salary: M-Day

Hours per month: 16 (one weekend a month)

Duties: Assist with various paperwork and personnel issues, assist with

accountability, projects, and programs, assist with additional duties and

needed, and attend all training and functions.

Kohl's (11/05/2005 - 04/20/2006) - Sales Associate/ Cashier

Fayetteville, North Carolina United States

Supervisor: Barbara Smith - 910-***-****; Contact: Yes

Salary: $6.75 per hour

Hours per week: 20

Duties: My duties were to work various fitting rooms. I would help

customers, fold

clothes, and clean up the fitting rooms. I would also stock shelves and

work as a

cashier under Kohl's policy of no more than two people in line.

Non-Appropriated Funds (11/05/1998 - 08/2006) - Program Assistant

Tobyhanna, Pennsylvania United States

Supervisor: Jennifer Williams - 570-***-****; Contact: Yes George Hughes

910-***-****

Pay Grade: CC - 02 - 2

Salary: $13.26 per hour

Hours per week: 0-20

Duties: My duties include: applying a professional knowledge gained through

experience

and education to develop, implement, and supervise a lesson plan created to

stimulate

positive growth and development in the programs children and youth.

EDUCATION:

University or College:

The University of Scranton (08/2006 - 08/2008)

Scranton, Pennsylvania, United States

Degree: Bachelors of Science- Liberal Arts

Technical School

Fayetteville Technical Community College (08/15/1997 - 07/20/2005)

Fayetteville, North Carolina, United States

Degree: Associate of Arts - English; Associate of Arts- General Education

ADDITIONAL INFORMATION:

Award - Various (01/18/2006)

I was a Red Cross volunteer at Womack Army Hospital for 2 years in the

Exceptional

Family Member Program as well as Physical Exams. I assisted in contacting

patients, filing records, and data entry. I am currently attending

Caldwell College for a Medical Office Certification.

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