Sales Manager
Resume:
Business Management Supervisor
Expertise and Knowledge
Larry Smith
Dr
New Orleans, LA 70127
Phone: 504-***-****
abkqsu@r.postjobfree.com
Profile
Dynamic Business
Administrator with
over twenty years of
business management
experience.
Knowledgeable in
operations
management, budget
development, sales,
staffing, and cost
control. Adept in
communicating
effectively with
customers, vendors
and staff.
Computer Skills
Word, Excel,
PowerPoint, Access,
Outlook
Mission Statement
Strive to exceed
customer/ employer
expectations by
delivering
second-to-none
service. Maintain
customer centricity
in all initiatives
and interactions,
always putting the
customer first.
Team Building Profit & Growth
Staff Training Strategies
Budgeting & Cost Controls Safety & QA
Supervision Guest Service Excellence
Profit & Growth Strategies
Strategic Marketing & Sales Payroll Management
Multi-outlet Operations
Professional Experience
US CENSUS DEPARTMENT - New Orleans, LA
Crew Leader Assistant, 04/2010 - 08/2010
Assisted the crew leader, observed enumerators
(Census Takers) in the field, provided immediate
assistance, and recommended additional training for
low performing enumerators.
Key Results:
Learned the functions and objectives of each field
operation and specific procedures to be followed.
Met daily with enumerators to assign work and conduct
quality control on submitted paperwork to ensure
accuracy and completeness.
Ensured and completed daily work assignments
according to procedures and schedules.
Evaluated daily payroll forms and materials for
accuracy and completeness.
Scooters Chicken & Delivery - Gretna, LA
Restaurant General Manager, 10/2008 - 07/2009
Built sales and guest counts through team leadership
and community involvement.
Key Results:
Trained, lead, motivated and developed skills of
crewmembers and management to a high performance
level.
Maintained confidential employee records and
documents uphold restaurant compliance with local and
federal agencies.
Integrity Renovations - New Orleans, LA
Residential Renovation Manager, 08/2007 - 06/2008
Effectively coordinated residential property
renovations including the selection, employment, and
supervision of various professional trade
contractors.
Key Results:
Monitored project status ensuring safety procedures,
timelines and contract compliances are met.
Calculated material prices and labor costs for each
renovation project within budget plans.
Obtained all necessary permits involved with
launching projects.
Maintained direct communication with homeowners to
confirm accurate completion of project plans.
Popeyes Chicken & Biscuits - New Orleans, LA
Restaurant General Manager, 09/1988 - 07/2007
Successfully managed a family restaurant grossing
$49,000 per week and an average of 5400 guests,
increasing sales by 6 percent through quality food,
exceptional service, and family value.
Key Results:
Supervised, hired, recruited, scheduled and motivated
a staff of 3 assistant managers and 44 employees.
Created operating systems and developed marketing
campaigns to contribute to overall restaurant
profitability resulting in a 6 percent steady
increase in repeat customers.
Maintained and completed all necessary paperwork
including sales records, expenses, inventories,
payroll, staff schedules, and confidential employee
information.
Enhanced productivity and morale by initiating
systems for accountability and by implementing
effective training programs.
Education & Credentials
Southern University in New Orleans, LA
Bachelor of Science, 1977
Major: Business Administration l Minor: Economics
Louisiana Department of Insurance
State of Louisiana Insurance License, 2010
Available for Full-Time & Contract Assignments
Contact this candidate