Customer Service High School

Maribel Cruz ***** SW **th Circle Lane Apt. ***

Miami, FL 33193

Tel. 786-***-**** 786-***-****

e mail: abkqsj@r.postjobfree.com

Objective

To obtain a position in a stable company where I can utilize my skills and contribute to the

success of the company.

Work Experience

2005 - 2010 Department of Education

Rafael Cordero High School, Santurce, PR

Typist Clerk, III

•Coordinated the daily activities for the school’s principal

•Transcribed letters, memos, and reports

•Created school documentation

•Attended telephone switchboard

•Provided assistance to parents and students

Yankee Realty LLC

August 2005

Yankee Realty LLC Bronx, NY

Recepcionist (part time)

•Attended telephone

•Prepare monthly reports (Rent Roll, daily deposits)

•Provided assistance to tenants with their complaints

•Transcribed letters

2003 - 2005 Department of Education

Rafael Cordero High School, Santurce, Puerto Rico

Typist Clerk, III

•Coordinated the daily activities for the school’s principal

•Transcribed letters, memos, and reports

•Created school documentation

•Attended telephone switchboard

•Provided assistance to parents and students

2003 Puerto Rican Unity for Progress

PRUP - Broadway St. Camden, New Jersey

Seniors Program

Secretary

•Assisted senior citizens with the completion of various documentation

•Attended telephone switchboard

•Completed special projects, as assigned by Executive Director

•General administrative duties (copying, faxing, filing, etc.)

1991 - 2003 Department of Education

Rafael Cordero High School, Santurce, Puerto Rico

Typist Clerk, III

•Coordinated the daily activities for the school’s principal

•Transcribed letters, memos, and reports

•Created school documentation

•Attended telephone switchboard

•Provided assistance to parents and students

1997 Esteban & Associates Law Firm

Ave. Main, Urb. Santa Rosa, Bayamón, PR

Part-time Secretary

•Transcribed legal documents, letters,

•Attended telephone switchboard

•Assisted visitors with inquiries

1996 - 1997 Metrobeeper

Carretera #1, Río Piedras, PR

Operator

•Attended telephone switchboard

•Transcribed messages into computer terminal

1987 - 1991 Western Auto Supply Company

Jardines de Guaynabo Shopping Center, Guaynabo, PR

Cashier

•Handled customer transactions

•Attended telephone switchboard

•Provided customer service

Education

2000 - 2001 Interamerican University Bayamón, PR

Office Administration

•15 Credits Obtained

1986 - 1989 Puerto Rico Junior College Río Piedras, PR

Bilingual Secretarial Program

•33 Credits Obtained

Skills

1145+ WPM

12Microsoft Office 2003

13Internet savvy

14Bilingual (English/Spanish)

References

Furnished Upon Request

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