Manager Supply Chain
Resume:
JANET M GUITTARD
***** *. ****** **. ********** Park, AZ 85340-5908
209-***-**** home 408-***-**** mobile abkqnc@r.postjobfree.com
Sr. BUSINESS ANALYST
. System Implementation Management
. Change Management
. Program Management
____________________________________________________________________________
___________________
Versatile business analyst with proven success leading cross-functional,
multi-cultural teams to meet challenging business and supply chain goals.
Extensive experiences in all facets of information systems methodology from
conceptual design through documentation, implementation, user training,
quality review, and enhancement. Hands-on leader with solid background in
balancing user requirements, corporate objectives and technology.
Key strengths include:
. Continuous Process Improvement
. Process Mapping
. Project Management
. Relationship Management
. Demand Fulfillment Management
. Problem Solver
. Decision Making
. Customer Focus
. Re-Engineering Processes
. Executive Presentations
. Manufacturing Process
. ERP Working Knowledge
. Demand Planning
. Training and Curriculum Development
. Work in Cross-functional teams in a matrix organizational structure
____________________________________________________________________________
___________________
PROFESSIONAL EXPERIENCE:
____________________________________________________________________________
____________
Motorola Inc. (2003-2010)
Business Analyst and Business Owner for Software Repair Tool
. Facilitated technical support teams, business and subject matter
experts in the development and implementation of enhancements to the
internal repair software application, Metrix4e.
. Administered user testing and approved all enhancements for
production.
. Provided on-site training when required to users and Authorized
Service Centers in USA and Mexico.
. Delivered a working set of functional requirements for Motorola
Authorized Service Centers and internal users.
Supplier Management
. Managed Authorized Service Center for the Home business division.
Duties included;
. Monitoring and driving ongoing operational performance.
. Reported metrics internally and externally to Authorized Service
Centers.
. Pulled in resources from other functional areas to support operational
performance and drive improvements
. Supported quote processes as required by Procurement
. Validated and approved invoices
Program Manager for Operations and Sr. Production Planner for Terayon Inc.
. Lead for transitioning repair business into the Motorola Inc. repair
protocols when Motorola Inc. acquired
Terayon Inc.2007.
. Business Program Manager for the implementation of B2B (business-to-
business) project to increase
business and technical operational efficiency.
. Business Program Manager for the Supply Chain to ensure process
documentation, information flows,
material flows and roles and responsibilities, metrics, and reports
are established
. Exercised operational knowledge and flowcharts supporting SOX 404
audit schedule
(Sarbanes Oxley) issues/compliance
. Managing and accountable for obtaining and executing Marketing,
Finance and Operations Sales Forecast
for $159 million of Terayon products manufacturing by Contract
Manufacturers.
Intuit - Mountain View, California (2001- 2003)
Sr. Demand Planning Manager
. Managed, and coached a team of Demand Planners supporting the Intuit
TurboTax2001,
QuickBooks2002 and Quicken2002 products contributing to Intuit's
revenue growth of $558 million.
. Project champion to develop a Data Repository for Sales Business
Forecast history; this project eliminated Excel spreadsheets
. Launched successful E&O inventory reporting with recommended
corrective actions to improve
forecasting effecting manufacturing and customer satisfaction
JANET M GUITTARD
Page 2
Silicon Graphics Inc. (SGI) - Mountain View, California (2000- 2001)
Global Channels Operations Manager
. Managed cross-functional teams to implement and improve global
operational programs and excellence.
. Utilized continuous improvement methodologies to ensure infrastructure-
supported growth for the $140m
channel business.
Answerthink Consulting Group Foster City, California (1999-2000)
Senior Supply Chain Management Consultant
. Accountable for the development and implementation of in i2 Solutions,
demand planning systems.
. Conducted an accelerated i2 Strategic Opportunity Assessment at a
South American division
of a major electronics manufacturer identifying key supply chain
problems and opportunities. Resulted
in the implementation of i2 Demand Management product to streamline
their processes and increase ROA.
Iomega Corporation, Milpitas, California and Roy, Utah (1997-1999)
Sr. Demand Planning Manager
. Provided management with system tools for sales and operations
processes giving the ability to
strategically direct its business to achieve competitive advantage on
a continuous basis
by integrating customer-focused marketing plans for new and existing
products.
Apple Computer Inc. Global (1987-1997)
Project Lead/Business Manager, (Americas IS&T), Cupertino, California
. Demonstrated the ability to advance and comprehend various operational
functions from
Product Administrator to Business Management with cross-functional,
multi-cultural teams within
Canada, USA and Latin America.
____________________________________________________________________________
___________________
Education & Professional Development:
____________________________________________________________________________
____________
Academic and Professional Credentials / Certifications:
. Operations Management
. Organizational Behavior
. Principles of Transportation
. Principles of Buying
. Project Management
. Demand Management
. Process Mapping
. Six Sigma Training
. TL9000
Technology & Tools:
Integrated Solutions (ERP Systems):
. Oracle
. SAP R/3
. IBM AS400
. JD Edwards
Applications:
. ClairfyCRM
. Remedy
. Metrix4e
. i2 Technologies
. AGILE
. Microsoft Office Suite
. Adobe Reader
. Visio
Contact this candidate