Tamika Ponce 707-***-****

P.O. Box ****, Santa Rosa, CA, 95407

abkqmu@r.postjobfree.com

Summary Of Qualification

I am bilingual; I speak English and Spanish. I am patient, willing to

learn, and easy to get a long with. I am reliable; dependable; I am hard

working and team oriented. I have about 3 years in customer service and

answering phones. I am looking for an entry-level position with an

opportunity to advance.

Computer Skills

Microsoft Word

Some Access

Some Excel

PowerPoint

Internet Explorer

Professional Profile

Basic computers skills-listed above High School Diploma- graduated in

and took computer course CIS 101a & 2005.

101b at SRJC.

Customer Service- at all three jobs.

Cashier- at wash plus and subway.

Bilingual- have been speaking

Spanish for 9 years.

Receptionist- heavy multi-line phone

answering at my jobsite at the press

democrat.

Traffic monitoring- at my jobsite at

the bohemian grove and memorial

hospital.

Professional Experience

United States Post Office, Santa Rosa, CA

10/07-12/07

TE Carrier

Responsibilities:

Case Mail

Delivering Mail

Driving LLV

Securitas Security, Rohnert Park, CA

3/06- 3/07

Security Guard

Responsibilities:

Patrol Jobsite

Receptionist

Customer Service

Report any criminal activity- at all jobsites.

Traffic monitoring

Wash Plus, Santa Rosa, CA

10/05-6/06

Attendant

Responsibilities:

Wash and Fold

Customer Service

Cashier

Cleaning

Subway, Santa Rosa

9/05-2/06

Responsibilities:

Food Preparation

Preparing Sandwiches

Customer Service

Cashier

Cleaning

Answering phones

Education

Santa Rosa Junior College, Santa Rosa, Ca

AA degree:

Administrative of Justice Fall of 2009

Certificates:

Law Enforcement Fall 2009

Children in the Justice System Spring 2010

References

References are available upon request.

Contact this candidate