Customer Service Supervisor
Resume:
[TYPE THE COMPANY NAME]
Mary Jay-Anna Anderson
Resume
Mary Jay-Anna Anderson
Mary Jay-Anna Anderson. I can be reached via cell phone at 9239) 321 -2658.
(Mary) Jay-Anna Anderson
3320 Country Club Blvd.
Cape Coral FL 33904
abkqlg@r.postjobfree.com
Objective Customer Service
Experience New World Dental Laboratory
1424 SE 17th Ave.
Cape Coral FL 33990
May 18, 2009 – May 17, 2010
Delivery driver for dental laboratory. Responsible for all delivery & pick-
ups of incoming dental work from multiple dentist offices throughout Lee
County. Also responsible for preparation and maintenance of log book for
all incoming work.
Supervisor: Susan Pelak
Phone: 239-***-****
Aramark Food Services
1101 Market St.
Philadelphia PA 19107
February 24, 2009 – March 31, 2009
Responsible for preparation & distribution of daily “banks” for all
concessions, collection & balancing of funds throughout Spring Training
events, as well as end of day account justifications, balancing of safe,
preparation of bank deposit from daily sales, and make change throughout
events.
Supervisor: Jack Ward
Phone: 800-***-****
Lee County Tax Collector
2480 Thompson St.
Fort Myers, FL 33901
February 17, 1999 – October 16, 2008
Senior Customer Support Specialist, level III
Worked in call center for governmental agency. Responsible for all
incoming phone calls and providing information/education to public via
verbal, written and electronic communications including e-mail and fax.
Processed payments for vehicle/vessel title transfers and registration
renewals, Local Business Tax Receipt, Real & Tangible Personal Property
tax via credit card, personal check, and money order.
Conducted research using multiple resources including internet,
Microfilm, and Laserfiche as well as internal systems.
Proficient in Microsoft Word, Excel, Explorer. Basic knowledge of Power
Point.
On a rotational basis assisted with departmental daily balancing, training
of new employees and supervision of co-workers when management was
not available.
Served on multiple extra curricular committees as well as internal system
development committee(s).
Supervisor: Jessica Anderson
Phone 239-***-****
Ruth Messmer Florist
3366 Cleveland Ave.
Fort Myers, FL 33901
October 1998 – February 1999
Clerk
Assisted floral designer with preparation of floral arrangements for pick
up and delivery, received orders via phone for local and out of state
customers using FTD and accepted credit card payment for same. Also
responsible for cleaning and maintenance of retail area and window
display.
Supervisor : Heather Messmer
Phone 239-***-****
Florida Easter Seals Society
Fort Myers FL
May 1997 – March 1998
Early Intervention Therapist/RN
Provided Early Intervention play therapy to at risk infant and preschool
children with varying exceptionalities/disbilities from Lee, Collier, and
Hendry Counties at on site day care center as well as home visits.
Gulf Coast Hospital
13681 Doctor’s Way
Fort Myers, FL 33912
September 1996 – April 1997
Pediatric Intensive Care RN
Lee Memorial Hospital/Health Park
Fort Myers FL
RN in Pediatric Observation Room, Pediatrics, Pediatric Intensive Care
and Home Health.
Education
Saint Francis Hospital School of Nursing
Pittsburgh, PA
Received Nursing diploma consistent with Associate’s Degree
Interests/Personal
Member of First Christian Church Fort Myers since 1995; have served in
multiple ministries including Drug House Odyssey, Day Camp, nursery
service, and music ministry.
Dedicated to providing excellent job performance as well as customer
service/satisfaction.
Have served community youth sports organizations since 1990, including
Pop Warner, Little League on both local and conference levels. Currently
coach competitive All-Star Special Needs Cheerleading team at Top Gun
All Stars.
Married to Dana for 26 years; mother of 3 children, ages 25, 22,& 19;
grandmother of 3 boys ages 4,3,and 19 months.
References available upon request.
Mary Jay-Anna Anderson
Resume
Mary Jay-Anna Anderson
6/3/2010
Mary Jay-Anna Anderson. I can be reached via cell phone at 9239) 321 -2658.
(Mary) Jay-Anna Anderson
3320 Country Club Blvd.
Cape Coral FL 33904
abkqlg@r.postjobfree.com
Objective Customer Service
Experience New World Dental Laboratory
1424 SE 17th Ave.
Cape Coral FL 33990
May 18, 2009 - current
Delivery driver for dental laboratory. Responsible for all delivery & pick-
ups of incoming dental work from multiple dentist offices throughout Lee
County. Also responsible for preparation and maintenance of log book for
all incoming work.
Supervisor: Susan Pelak
Phone: 239-***-****
Aramark Food Services
1101 Market St.
Philadelphia PA 19107
February 24, 2009 – March 31, 2009
Responsible for preparation & distribution of daily “banks” for all
concessions, collection & balancing of funds throughout Spring Training
events, as well as end of day account justifications, balancing of safe,
preparation of bank deposit from daily sales, and make change throughout
events.
Supervisor: Jack Ward
Phone: 800-***-****
Lee County Tax Collector
2480 Thompson St.
Fort Myers, FL 33901
February 17, 1999 – October 16, 2008
Senior Customer Support Specialist, level III
Worked in call center for governmental agency. Responsible for all
incoming phone calls and providing information/education to public via
verbal, written and electronic communications including e-mail and fax.
Processed payments for vehicle/vessel title transfers and registration
renewals, Local Business Tax Receipt, Real & Tangible Personal Property
tax via credit card, personal check, and money order.
Conducted research using multiple resources including internet,
Microfilm, and Laserfiche as well as internal systems.
Proficient in Microsoft Word, Excel, Explorer. Basic knowledge of Power
Point.
On a rotational basis assisted with departmental daily balancing, training
of new employees and supervision of co-workers when management was
not available.
Served on multiple extra curricular committees as well as internal system
development committee(s).
Supervisor: Jessica Anderson
Phone 239-***-****
Ruth Messmer Florist
3366 Cleveland Ave.
Fort Myers, FL 33901
October 1998 – February 1999
Clerk
Assisted floral designer with preparation of floral arrangements for pick
up and delivery, received orders via phone for local and out of state
customers using FTD and accepted credit card payment for same. Also
responsible for cleaning and maintenance of retail area and window
display.
Supervisor : Heather Messmer
Phone 239-***-****
Florida Easter Seals Society
Fort Myers FL
May 1997 – March 1998
Early Intervention Therapist/RN
Provided Early Intervention play therapy to at risk infant and preschool
children with varying exceptionalities/disbilities from Lee, Collier, and
Hendry Counties at on site day care center as well as home visits.
Gulf Coast Hospital
13681 Doctor’s Way
Fort Myers, FL 33912
September 1996 – April 1997
Pediatric Intensive Care RN
Lee Memorial Hospital/Health Park
Fort Myers FL
RN in Pediatric Observation Room, Pediatrics, Pediatric Intensive Care
and Home Health.
Education
Saint Francis Hospital School of Nursing
Pittsburgh, PA
Received Nursing diploma consistent with Associate’s Degree
Interests/Personal
Member of First Christian Church Fort Myers since 1995; have served in
multiple ministries including Drug House Odyssey, Day Camp, nursery
service, and music ministry.
Dedicated to providing excellent job performance as well as customer
service/satisfaction.
Have served community youth sports organizations since 1990, including
Pop Warner, Little League on both local and conference levels. Currently
coach competitive All-Star Special Needs Cheerleading team at Top Gun
All Stars.
Married to Dana for 26 years; mother of 3 children, ages 25, 22,& 19;
grandmother of 3 boys ages 4,3,and 19 months.
References available upon request.
Contact this candidate