Customer Service Administrative Assistant

Fhyllis Schultz

____________________________________________________

**** ******** ****** **** 913-***-****

Osawatomie KS, 66064

PROFESSIONAL OBJECTIVE

Currently exploring opportunities in the administrative

services field. A career where I may utilize my excellence

in customer service, Data Entry, administrative assistant,

accounts receivable/payable as well as

my multi tasking and dependable capabilities.

WORK EXPERIENCE

Salt Lake Community Action Program - Salt Lake City, UT 2006-2009

DATA ENTRY REPRESENTATIVE

Entering and reviewing confidential information to be archived in the HSFIS

program,

received from Family Advocates, Nurses, Health Teams for childrens health

screenings, included immunizations, hearing, vision, dental, physicals,

speech and

language testing. Required to participate and utilize my customer service

skills in

health clinics regularly. Constant input of applications for low income

families

wanting their children enrolled in the Head Start program.

Keying and printing of necessary & highly disclosed documents.

Teleperformance-Salt Lake City, Utah 2004-2005

CUSTOMER CARE REPRSENTATIVE

Responsible for accounts receivable in a telephone center environment.

Assisting customers in their needs in understanding of not only their

services but their financial obligations and commitments as well.

Offering any new products and service based on individual needs.

Cfi, Inc.-Salt Lake City, Utah

2003-2003

SECRETARIAL DATA ENTRY ASSISTANT

Multi tasking with an eight line phone system while maintaining the daily

scheduling of appointments. Required to participate in accounts receivable

as well as payable from time to time. Collections on past due accounts.

Express Messenger-Salt Lake City, Utah 2002-2003

SPECIALIST

Scheduling deliveries/pick-up for couriers for businesses. Handling

the appointments of the lawyers packets to be delivered to their clients

as well as dispatching needs of after hours response of our drivers for

the blood banks needs for the hospitals.

Tel America-Salt Lake City, Utah 1999-

2000

CONFIDENTIAL SERVICE ASSISTANT

Reviewing and correction of highly confidential client information.

Selecting the new and old clients information and delegating to the system

which

reports to be maintained and which to be archived. Scheduling printing of

the

necessary documents.

EDUCATION

High School Graduate 1997

SKILLS

60 wpm

10-Key by touch

Word Perfect

Excel

Quickbooks

Windows

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