Customer Service Accounts Payable

Objective

To apply administrative, technical tenure toward accomplishing

Customer

Satisfaction in a challenging field of Customer Engineering.

Profile

Personable administrator professional with multiple technology tenure. A

demonstrated history of administrative and technology cabilities and

experience. Flexible and versatile - poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in

challenging deadline-driven environments. Excellent motivator team-building

skills.

Skills Summary

Policy/Compliance Computer Savvy Manufacturer Ops

Management Customer Service Supervisor

Report Preparation Scheduling Expedite Shipping

Written Correspondence Accounting/AP AS400/SAP

General Office Skills Logistic Operations QA Auditing

Production

Professional Experience

Office Administrator

2009-8/2010 ARAMARK CORP - Memphis TN

IMPLEMENT AND PERFORM OFFICE MANAGERIAL DUTIES, CORRECTIONAL FACILITY.

PROFICIENT IN MS/WORD, MS/EXCEL, MS/OFFICE, MAINTAIN AND POST DAILY

INVOICES, INVENTORY, DMC,, RESPOND TO COUNTY GRIEVANCE REPORTS,VERIFY ACCOUNTS PAYABLE, EMAIL WEEKLY PERIOD CLOSING REPORTS TO

CORPORATE, INPUT RECEIVED INMATE MEDICAL DIETS. REVIEW FILES, SCHEDULE

TRUSTEES TRAINING COMPLETION OF INMATE TO WORK PROGRAM, REPORT AND SEND

MAINTENANCE REPAIR REPORTS. SET UP STAFF NEW HIRE PACKETS, PAYROLL AND

ORDER UNIFORMS. ADMINISTER MEMOS AS NEEDED TO STAFF OF CHANGES OR

ISSUES IN COMPLIANCE SHELBY COUNTY ADMINISTRATION. MAINTAIN TIMELY

LIAISON COMMUNICATION BETWEEN ARAMARK AND SHELBY COUNTY CORRECTIONAL

ADMINISTRATION OPERATIONS.

Telecom Tester

2003-2006 SBC/SETKA - MEMPHIS TN

Facilitate testing on High Density DSLAM 7300 racks, Digital Single Line

Multiplexor. Check daily Wip report for priority orders. Install LT,

HTAC, NT, ACU and Alarm cards, including I/O modules, run Modem tests,

move to ETA testing for Port Verification and Circuit Resistance of

Measurements. QA and inspection check, stage for final button and

shipping. Logistics, check database for priority orders, review and work

on current ship schedules, comply and verify all supporting documents

per shipment. Have order QA before staged shipment. Supervise and train

new hires of all procedures of installations and testing, monitor daily

scheduled work priority for timely completion.

PROFESSIONAL EXPERIENCE, CONTINUED

Computer Tech

2002-2002 PARAMONT/ CREATIVE - MEMPHIS TN

Review work orders,

receive and check IC peripherals, install, load O/S programs, test run

diagnostics. Check unit for cosmetic damages, finalize configurations

and O/S with QA check. Repackage product, stage in logistics for

shipping.

Server Tech/ Team Lead

1998-2002 INGRAM MICRO - MEMPHIS TN

Review work orders, SAP/WIP operations. Receive and inspect IC

peripherals, integrate IC peripherals, disk drivers, and cabling.

Load /or upgrade O/S including other software packages, HP, IBM,

Compaq. Upgrade Cisco Routers, assembly and software. Run Diagnostics,

check for cosmetic damages, QA check for completion. Repackage in

Original Carton, stage for shipping.

Tech II/ Trainer

1996 -1998 ARROW ELECTRONICS

Review work orders assemble and integrate IC peripherals, boards,

power

supply's, disk drives and cabling according to specific build plans

for custom builds. Build Server Racks, install jamaca disks configure

and run. Installed O/S software, Unix off batch files, Run

diagnostics, stage for 24 hr burn-in, HP, Coulter, Motorola, IBM, Dow

Jones, Pyxis, etc.Run paper diagnostics, check cosmetic issues, QA

check to finalize completion, package in original carton, stage for

shipping.

Education

2009 -Present Strayer University - Memphis TN

Business Administration

GPA: 4.0/4.5

1998 -2000 New Horizon Center

Computer Science, DOS / Network-Plus

A+ Certification

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