Assistant Office

Latonya R. Williams

*** *** **** **** *-A

Riverdale, GA 30274

Email: abkqg9@r.postjobfree.com or

abkqg9@r.postjobfree.com

404-***-****

OBJECTIVE:

To obtain a challenging position that will utilize my communications,

organizational and computer skills

while providing me with growth opportunities.

SKILLS:

Computer -Proficient in MS Word, Excel, PowerPoint, GroupWise, Internet

Typing -60WPM and Speedwriting Skills-65WPM

Communication -Excellent Interpersonal Skills

Works independently with minimal supervision

EXPERIENCE:

DHR Georgia Division of Family & Children Services (DFCS) 11/2006 to

Present

Program Assistant

. Attends and assists in leadership planning meetings, conferences

and appointments

. Coordinates the preparation of the meeting and captures key

information from meetings to summarize in reports for review and

use

. Supervises Work Experience and Georgia Teen Work personnel

. Collaborates with county staff and participates as a team member

with Office of Provider Management (OPM) staff and providers to

assure appropriate State/Federal financial resources are available

to provide for children in State custody

. Provides high-level administrative support by coordinating special

projects, conducting research, preparing statistical reports and

handling information requests

. Maintains over 450 Foster Parents' records linked with 19 providers

as the Resource Maintainer for the GA SHINES system

. Enters information in SHINES pertaining to non DFCS foster homes

and CPA providers which includes approving, updating, or closing

homes in this database.

. Processes departmental orders and invoices in the SOA PeopleSoft

Financial System

. Interfaces and assists DFCS case managers and supervisors, other

program assistants, providers, Fulton Resource Center (Champs)

workers, payment centers (accounting), perspective providers and

others by answering phones, resolving issues, sending out

applications and directing requests to other sources for assistance

. Conducts comprehensive clerical research using a variety of

resources to generate reports and respond to requests

. Retrieves, screens, opens and distributes incoming mail and

prepares for delivery and sends outgoing documents and other

materials

. Monitors use and maintains supplies for Office of Provider

Management Unit

. Performs duties requiring the exercise of independent judgment in

providing administrative support to five Directors, three

supervisors and ten field specialists

. Logs and assigns all Specialized Foster Care packets, RBWO packets

and Waiver requests received within the Unit

. Maintains assignment and completion logs to ensure packets and

waivers are easily tracked

. Completed reports on Foster Home CPA compliance when Specialist

were not in office

. Assists OPM team members with computer issues (SHINES, Word, Excel,

GroupWise, etc.)

. Communicates effectively with co-workers, other staff and the

public to convey or exchange information

. Enters data from forms, records and reports using a computer and

codes information as appropriate

. Maintains filing, record keeping, and Fax systems, as well as

performing all general office duties

. Prepares memos, correspondence, forms and other documents as needed

DHR Georgia Division of Family & Children Services (DFCS) 12/2005 to

11/2006

Office Assistant

. Greeted clients, answer client's questions and directs clients to

caseworkers

. Answered phones and recorded messages

. Typed letters and memos for eligibility workers and supervisor

. Created and updated forms and form letters used by the eligibility

workers

. Prepared, broke down and filed clients' folders

. Supported Clerical Supervisor and clerical staff as needed

. Recorded and transcribed meeting minutes

ACCOMPLISHMENTS:

Certification of Achievement &Completion-WIA, Atl. Tech. College

Certificate for SACWIS (DHS' training sessions)-completed

Certificate for SOA PeopleSoft Financial System (DHS' training sessions)-

completed

EDUCATION:

Atlanta Technical College, Clerical and Business Education (WIA) (2005-

2006)

Atlanta Technical College, Workforce Investment Act, Technical and Computer

Skills (WIA) (2005-2006)

REFERENCES PROVIDED UPON REQUEST

Contact this candidate