Customer Service Data Entry

Laketa Creswell

P.O. Box *****

Augusta, Ga. ****9

(706) 3O5-O279

abkqer@r.postjobfree.com

Objective:

To obtain meaningful employment which will allow me to utilize my experience and education while offering

opportunity for growth and advancement?

Education:

Diploma, North Augusta High School

Presently Attending Troy State University; Criminal Justice Major

Employment:

9 /2006 to 7/2OO9 Sentinel, Electronic Monitor Administrator/Probation Officer

• Managed a caseload of Probationers in activities related to legal conditions of probation

• Complied reports, testified in court and made recommendations concerning the conditional release or

Confinement of probationers

• informed Probationers of legal requirements of probation; ensures the Probationer is in compliance with

the conditions of his/her probation

• Secured remedial action by the court when necessary

• Conducted Random Urinalysis Tests

• Basic Accounting Duties

• installations and basic maintenance

• Performed all monitoring equipment related duties

8/2OO5 to 6/2O06 Ross Dress for Less, Markdown Team

• Assisted customers with the location and pricing of merchandise

• Dealt with customers on an individual basis to meet their needs

• Responsible for Customer Satisfaction

4/2oo5 to 8/2005

6/2003 to/2OO4 Fred's Discount Store, Apparel Assistant

• Assisted Customers with location and pricing of merchandise

• Designed store layout and merchandising displays

• involved in all aspects of Customer Service including answering phones and problem solving

05/2000 to 05/2001 Palmetto GBA, OCR Data Verifier

• Processed Medicare Claims, evaluated and performed maintenance to medical and billing claims

• Data Entry, performed system analysis of all Optical Characters and input data

01/2000 to 04/2000 Larkin’s, Betha & Associates, Data Entry Operator

• Managed and Coordinated client information

• Performed clerical and administrative duties computer, telephone, and fax.

• Coordinated tax clients and Investors information through ProSeries Tax Software

04/1998 to 04/2000 Future Call, Customer Service Representative

• Bellsouth Representative; Displayed strong verbal and written skills

• Telemarketing Sales

• Data Entry

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