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Customer Service Data Entry

Location:
Grand Junction, CO, 81504
Posted:
September 24, 2010

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Resume:

Judith Dillard **** Sunset Drive

Grand Junction, CO 81504

Home: 970-***-****

Cell: 970-***-****

abkqe1@r.postjobfree.com

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Experience

Eastern Reservoir Services

November 2008 - March Office Manager Grand Junction, CO

2010

Manage oil field flowback/wireline company: A/R; A/P; payroll; new hire

processing; D.O.T. log management; data entry: fuel, equipment and job

tracking; maintain spreadsheets; research and solve invoice disputes; set

up and maintain vendor accounts; book national travel arrangements;

purchase and maintain all office supplies; AS400 experience

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Halliburton Energy Services

July 2007 - November Dispatcher Grand Junction, CO

2008

Oil field dispatching; tracking employee and equipment location and

usage; data entry; training new dispatchers; heavy phone and walk-in

traffic; filing; SAP experience

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SOS Temporary Services

October 2006 - July Dispatcher Grand Junction, CO

2007

Temporary position as a dispatcher in the oil field industry: multiple

phones; scheduling of multiple work crews, resources and travel;

coordinating job schedules; data entry; filing; Quest and SAP experience

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Mesa County Department of Human Services

February 2006 - Document Imaging Grand Junction, CO

September 2006

Temporary position completing high volume scanning and indexing of

various confidential documents; proof reading documents and files;

document filing

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Ed Bozarth Chevrolet

October 2005 - February Shuttle Driver Grand Junction, CO

2006

Transport customers to and from car dealership; maintain favorable image

with customers; answer and route incoming phone calls to dealership

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Dinner Dashers

August 2001 - October Manager/Dispatcher Grand Junction, CO

2005

Manage delivery service: interview and hire delivery drivers and phone

operators: daily record keeping including balancing of cash and bank

accounts, accounts payable and receivable; maintain positive customer

relations; schedule employee work shifts; handle heavy volume of phone

calls

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Delivery Companies, Various

December 1998 - May Courier Grand Junction, CO

2003

Independent contractor for several delivery companies covering western

Colorado: responsible for picking up and delivering packages to homes and

businesses across all of western Colorado; detailed log keeping of all

deliveries; routing and scheduling all deliveries; routinely delivered

80K worth of medical supplies and prescription drugs on a daily basis

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[pic]Other Experience

Colorado State Patrol

Communications Officer Grand Junction, CO

Radio dispatcher handling all phone and radio duties for three State

Patrol districts, covering all of western Colorado; CCIC/NCIC certified;

high volume, multiple phone lines; high stress, multiple tasking duties

at all times; temporary job, State Patrol asked me to help them while

converting to regional dispatch centers, closing down the Grand Junction

office

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United States Bureau of the Census

Field Representative Grand Junction, CO

Conducted personal interviews for on-going Census Surveys; converted

refused surveys to completed interviews by utilizing public relations

skills; in-put interviews via lap top; maintain confidentiality of all

surveys; data entry

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Real Estate, Various Companies

Realtor/Broker Grand Junction, CO

Licensed Real Estate Broker: assisting clients with purchase and sale of

homes, businesses and vacant land; high volume of customer service;

research; data entry; web design

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Colorado State Patrol

Patrolman Grand Junction, CO

State Patrolman: enforce traffic and motor vehicle laws; Technical

Accident Investigator; prepare legal documents and reports; provide court

testimony; First Aid/ CPR/ Basic Life Support Instructor; National Safety

Council Defensive Driving Instructor

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Education

Metro State College

Bachelor of Science Denver, CO

Criminal Justice and

Public Management

Minors in psychology and speech/drama GPA: 3.82

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Denver Christian High School

High School Denver, CO

college prep

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Skills

Computer literate with experience in SAP, AS400, Quest, Excel, Microsoft

Word, Quick Books, Outlook; experience with copy, scan and fax machines;

multiple phone lines; radio dispatching; cash handling and accounting;

A/R; A/P; some Web design experience; keyboard proficient; excellent

verbal and written skills; customer relations; teaching skills; training

skills; booking national travel arrangements

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Certifications

National Safety Council Defensive Driving Instructor and Instructor

Trainer 1978 to present; Notary Public, State of Colorado (expired);

previous certifications as NCIC/CCIC terminal operator, American Red

Cross First Aid, CPR and Basic Life Support Instructor and Trainer;

previous certification in Colorado Peace Officer Standards Training



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