Customer Service Representative

**** ******** **. 937-***-****

Dayton, OH ***** ********@*******.***

ELIZABETH LESHER

Objective Seeking a rewarding position in an agency where I can utilize my education and work

experience.

Experience Customer Service Representative

2008 - 2010 Gas America Minster, OH

* Assist with managerial duties and merchandise purchasing

* Operates a cash register and advises customers on purchases

* Stocking and weekly inventory of merchandise

Pharmacy Technician

2007 - 2008 CVS Pharmacy Dayton, OH

* Assisted customers with prescription questions

* Entered and updated customer insurance information

* Assisted Pharmacist with filling prescriptions

* Entered prescription orders in the computer

Third Class Petty Officer Personnel Specialist

2003 - 2007 United States Navy Honolulu, HI

* Maintained and entered data into Enlisted Service Records

* Wrote official letters and reports

* Performed travel claims and booked travel arrangements

* Maintained leave and legal log books

* Conducted monthly inventory of service records

Education Bachelor of Science in Rehabilitation Services

2008 – 2010 Wright State University Dayton, OH

* August 2010

*Related course work: Employing People with Disabilities, Abnormal

Psychology, Principles of Rehabilitation Counseling, Substance Abuse,

Introduction to Developmental Disabilities, Rehabilitation Casework

Internship Assistant Case Manager

06/2010 – 08/2010 Mercer County Job & Family Services Mercer, OH

*Assist case managers with investigating claims of abuse and neglect of older

adults and children

*Assist case managers with maintaining a caseload of children/families who

have previously been determined to require protective assistance services

*Assist with preparing child and older adult related cases for court

*Provide families with information about available community services, and

assist them when necessary in accessing those services

*Administer drug screens

Volunteer Work Safe Haven

01/2009 - 03/2009 Piqua, OH

* Organized arts and craft activities

* Lead focus groups and organized life skills activities

*References available upon request

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