Angela J. Rohm

*** ******* **** ****

Bluffton, SC 29909

843-***-****

EMPLOYMENT

Application Program Analyst, MidAmerican Energy, 2008-2010, Kathy Kelly

Design, code, test, and implement application program changes utilizing COBOL. Conduct account

reconciliations and create quarterly tax reports. Work with vendors on cashiering systems. Provide

training and technical support to office employees. Create training guides and procedure manuals.

Create monthly employee statistical reports and graphs for management team.

Business Analyst, MidAmerican Energy, 2005-2008, Kathy Kelly

Served as liaison between business and IT department, create and perform test plans for new

program changes, responsible for daily account reconciliation, provided training and support for

cashier system

Senior Billing Specialist, MidAmerican Energy, 2001-2005, Tina Yoder

Reviewed contracts and excel spreadsheets to ensure accurate billing. Tracked accuracy and error

trends for department. Developed new department procedures to reduce errors and increase

efficiency. Created monthly gas and electric tax reports. Served as the Chairperson and steering

committee member for the Customer Service Safety Committee. Developed weekly safety talking

points for managers and assisted with monthly employee safety trainings and ergonomic audits.

Senior Billing Representative, MidAmerican Energy, 1999-2001, Tina Yoder

Prepare major customer billings in accordance with the contracts, Conduct customer adjustments

following meter investigations, prepare tax reports

Sales and Acquisitions Mgr, Girl Scouts of the Mississippi Valley, 1991-1999, Patti Franklin

Negotiated all contracts with companies for retail merchandise, capital items, and special

purchases. Directed an interdepartmental team to plan and implement two major fundraisers within

a 15-county area that exceeded budgeted revenue. Managed and expanded retail sales operation.

Hired, trained, and supervised retail staff members and department volunteers. Participated in

annual budgeting process. Developed financial and stewardship reports for staff and board.

Alumni/Development Assistant, Knox College, 1987-1991, Owen Muelder

Assisted with solicitation for the Annual Giving Campaigns and development of the alumni special

events. Served as the liaison between Knox College and their matching gift companies. Developed

a comprehensive student worker orientation and training program. Maintained development

records for annual appeals and special events and prepared statistical reports.

EDUCATION

Knox College, Galesburg, IL, B.A. Economics and Business Administration

Advanced courses in Psychology and Computer Programming/Graphics

CONTINUING EDUCATION

1998 Black Hawk College

Powerful Presentations

1997 Indiana University Center on Philanthropy

Intermediate - Fund Raising from Individuals

1991-1995 Girl Scouts of the USA

Managing Product Sales

Shop Management

Fund Development - Annual Giving

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