Customer Service High School

Location:

Posted:

September 24, 2010

Semmes, AL *****

Monica Dettman Objective

To obtain an entry level position with a reputable company in which I can grow and advance to

my full potential.

Education:

1978 Jefferson Davis High School

3420 Carter Hill Road

Montgomery, AL

Work experience:

July 1985 – June 2004 Jason T Enterprises Inc. Mobile, AL

Worked in payroll, all accounts receivable, made deposits,

hired and trained all new employees,

placed all orders for product.

September 2005- Aug 2009 Pilot Catastrophe / CMS service

Managed Allstate Flood File room

researched all old files that had to be requested from other storage units

Trained new employees on converting files.

Pulled all files that were requested for adjuster, made all labels and filed all paper work in the

files

Data Entry/ Filing, coping, faxing, scanning in to system.

Mail room received all incoming and outgoing mail/ fed-x received all incoming and outgoing

Fed-x

General Office Special Skills

I do have my flood license for the state of Alabama.

I am able to offer great computer skills. I work well with most Microsoft software. I have

received much recognition from my superiors for great communication skills and offering great

customer service. Because I am a quick learner, I am able to work in a fast paced environment.

References:

Denise Lee

Tabatha Cain

Robin Jones