Customer Service Sales
Resume:
Pamela Boyd
Des Moines, IA 50310
***********@*****.***
PROFESSIONAL PROFILE
Effective Team Player
High Degree of Professionalism
Dedicated to Exceptional Quality
Willing to go the Extra Mile for the Customer
EXPERIENCE:
Old Home Bread Outlet, Des Moines, IA
February 2009 - Present
Sales Associate
. Balance and manage cash register, Assisting customers with
product information, Stocking and facing
shelves, Maintaining a clean working environment, Closing the
store nightly, open store, answer phone calls, deliver bank
deposit daily into account
Product Development Corporation, Monterey, CA
November 2008 - December 2008
Temporary Employment
. Bagged and distributed Dex phone books to homes and businesses.
H & R Block Tax Service
January 2009 - February 2009
. Greet Customers, file tax return copy, take payments, answer
telephone from clients for appointments,
Federal Reserve Bank of Chicago, Des Moines, IA
Check Processor
1977 - 2008
. Provided general maintenance on equipment, Performed check-
processing functions in compliance with standard procedures and
internal controls, Researched and resolved problems. Performed a
variety of data entry and verification duties, Operated high-
speed sorting equipment, Met all deadlines, Operated printer
Reconciling Clerk
1975 - 1999
. Balanced deposits of incoming banks, Reconciled outgoing work,
Performed 10-key operation
Mail Assembly Clerk
1972 - 1975
. Opened mailbags and sorted mail into trays for transporting to
processing, Bundled and wrapped deposits for distribution.
EDUCATION:
Des Moines Area Community College, Des Moines, IA
Coursework: Accounting, Customer Service, Administrative Support
Procedures, Word Processing, Office Machines and Business
Simulation
Certificates: Intro to Microsoft Office, Microsoft Excel,
Microsoft Excel Advanced Functions
NOTABLES:
. Activities: Reading, Travel to historical locations
. Volunteerism: Regular blood donor, Iowa State Fair, Family Policy
Center, Farmer's Market
. Leadership: Developing a counseling curriculum for mentors
. Awards: Certificate for donating three gallons of blood
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